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Risk assessment for service dogs in the facility property

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Altermanm

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Posted 07 August 2019 - 08:48 PM

Hello all,

We are an SQF certified manufacturer of low risk ready to eat food. At the front part of the building, in adjacent to the office area, we have a store that sells some of our products, souvenirs and tools for farmers.  

Once in a while we have a customer with a service dog that comes to the store.

The store has a door to  the storage area that is farther connected to the facility storage area.

Should I perform a documented risk assessment for the dogs inside the store? 

We are trying to figure out what risk is  introduced by the dogs in the store, they are not going to the storage or production area.

 

 

Thank you!



SQFconsultant

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Posted 07 August 2019 - 08:55 PM

Should I perform a documented risk assessment for the dogs inside the store? 

 

Fast Answer -- YES you need to and keep it on file as a just in case at audit time.

 

Longer answer -- is your store under your SQF scope of certification ( I ask because we have a client that operates a bakery and has a coffee/donut shop attached) you will need create a policy on acceptance of "service animals" and post a sign authorizing same at entrances - plus do a risk assessment based on possibility of product impact, etc.


All the Best,

 

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Glenn Oster.

Glenn Oster Consulting, LLC -

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http://www.GlennOster.com

 


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Altermanm

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Posted 08 August 2019 - 04:47 PM

Should I perform a documented risk assessment for the dogs inside the store? 

 

Fast Answer -- YES you need to and keep it on file as a just in case at audit time.

 

Longer answer -- is your store under your SQF scope of certification ( I ask because we have a client that operates a bakery and has a coffee/donut shop attached) you will need create a policy on acceptance of "service animals" and post a sign authorizing same at entrances - plus do a risk assessment based on possibility of product impact, etc.

Hi Glenn,

Thank you for your response. The store is not in the SQF scope of certification. In this case do I still need a risk assessment?

Thank you!



SQFconsultant

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Posted 08 August 2019 - 08:50 PM

I'd do one anyway and just hold onto it.


All the Best,

 

All Rights Reserved,

Without Prejudice,

Glenn Oster.

Glenn Oster Consulting, LLC -

SQF System Development | Internal Auditor Training | eConsultant

Martha's Vineyard Island, MA - Restored Republic

http://www.GCEMVI.XYZ

http://www.GlennOster.com

 


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Scampi

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Posted 09 August 2019 - 04:07 PM

BTW at former employer (SQF certified) the family dog was included as part of the "security system" because he'd bark like a maniac..........but he was never in production areas,.........auditor had no issue with it


Please stop referring to me as Sir/sirs


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Scampi

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Posted 09 August 2019 - 05:34 PM

I don't think you can legally exclude service dogs btw.....


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Hoosiersmoker

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Posted 14 August 2019 - 12:27 PM

Even if the store is not listed in the scope it has a potential impact, albeit very minimal, as it is incidentally connected to the manufacturing facility. The Risk Assessment will show this and explain the reasoning for low / no risk to production. The risk assessment is for the manufacturing plant, not the store. It explores all risk to manufacturing from any potential sources.



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Altermanm

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Posted 14 August 2019 - 03:59 PM

Thank you all for your comments! :spoton:





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