Hello, I am evaluating the impact of moving to SQF Level 3. For the packaging inspection at receiving do we need to inspect each receiving according to a sampling plan and evaluate all quality aspect or we can inspect the packaging based on quality risk assessment ? That means we will randomly sample from each packaging supplier and evaluate the quality aspect. I have another question for customer complaints. Do we need to investigate all quality complaint or we can investigate the complaints according to trend analysis and base on quality risk assessment? Thank you
Edited by Jacob Timperley, 23 February 2021 - 07:39 PM.