Here's a thought guys...
So, if there are any food auditors out there "listening" in, please spare some kind and encouraging words and same time, be pragmatic.
Well ..... I'm HERE!!!
For this topic, I face a lot of troble of EGO Auditor mostly low emotional Quotient and full of square head.
If you look at things in a sensible way, any fools can really find faults amd it sometimes leave me to wonder if these silly auditors were to be asked to develop and implement a HACCP Plan for a company, would they be able to do a decent job.
I think you'll find that many auditors have 'been there, done that, got the t-shirt'.
If you followed auditing protocols you wouldn't be griping on!
All audits should be performed against a documented standard.
The scope of the audit should be clearly defined and agreed by both parties.
If during the audit, non-conformances are identified, these should be discussed at the time (no surprises at the end).
It is the responsibility of the
auditee to demonstrate (
and properly explain) any elements of their system designed to meet the requirements of the standard.
Non-conformances can only be raised against the documented standard. Any points raised by the auditor (from their 'experience', or in their 'opinion'), which cannot be justified against a clause in the standard, may be documented as 'recommendation' only.
Auditees have opportunity to discuss non-conformances during the audit, and present additional information if required to resolve the issue, however moaning after the event is bad form.
Audits are systematic assessments - personal opinion shouldn't come into it.
I DO however agree with Simon comment re: personality and sense of humour.... it makes the audit a little more enjoyable.
Please note though: this is a 2 way thing - we auditors dread the defensive auditee who demonstrates a low level of tolerance to auditors, and who cannot see the benefits of a fresh pair of eyes.
NEXT PLEASE...............................