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Hotel quality system procedures, forms and instructions

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rosem

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Posted 03 December 2010 - 08:30 AM

Hi,

I work in a hotel and we have 9001,14001,22000 :)

but all theese are in my own language. My company has hotels abroad so i want to make international systems.

İf you have document in english about hotel system (house keeping, tecnic, fo, bar, kitchen etc....) (procedures, forms, instruction) can you share with me.

Because it takes lots of the to translate my document and will be easier doing some revises on yours.

Thanks a lot.

Regards....



Simon

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Posted 05 December 2010 - 03:19 PM

BUMP for Rosem.


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Anne Z

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Posted 07 December 2010 - 09:12 AM

Hi Rosem,

I don't have any document in English, but I might have an idea....

You can contact a translating agent to see how much it will cost if they translate the procedures. If you work from a 'new' english document you end up re writing all the procedures. Your translate english document need some work as well but most of the document is then correct.

Good luck!



a_andhika

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Posted 07 December 2010 - 02:38 PM

Hello Rosem,

I think it's great for you to have a complete Management System like that, not so many hotel would go for that far.

Anyway, for your request, unfortunately I don't have a straight answer or documents for you. Instead, I have some links that might useful for you when developing your system:

http://www.hospitali...re-in-hotel-sop

http://www.ehow.com/...ure-hotels.html

http://www.scribd.co...nagement-System

And if you want something more "technical", you may try this:

http://www.worksafeb.../hosp_smbiz.pdf

Thats all I can do for now, good luckPosted Image


Regards,


Arya



IF
safety and quality means perfection
AND
nobody's perfect
THEN
why should I bother?

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Charles.C

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Posted 08 December 2010 - 12:25 AM

Dear Arya,

Very nice to hear from you again. :thumbup:

Hope everything's going well for you in this economically topsy-turvy world.

Rgds / Charles.C


Kind Regards,

 

Charles.C


Simon

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Posted 08 December 2010 - 08:20 AM

Thanks Arya and welcome back. :bye:


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a_andhika

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Posted 12 December 2010 - 08:00 AM

Dear Charles C. and Simon,

Thank you very much for the warm greetings.Posted Image Well... right now I'm still standing on my both feet if you know what I mean... Let's say that I have a limited access to the internet lately. Hopefully I can get back again in the near time...


Regards,


Arya


IF
safety and quality means perfection
AND
nobody's perfect
THEN
why should I bother?

MQA

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Posted 23 December 2010 - 04:15 AM

I found this business quite reasonably priced to have a quality documents translated.

They are international-friendly.

http://www.appliedlanguage.com/



... helping you achieve food safety & quality assurance...

Melbourne Quality Assurance | Australia
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Tony-C

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Posted 05 January 2011 - 02:40 PM

Hi,

I work in a hotel and we have 9001,14001,22000 :)

but all theese are in my own language. My company has hotels abroad so i want to make international systems.

İf you have document in english about hotel system (house keeping, tecnic, fo, bar, kitchen etc....) (procedures, forms, instruction) can you share with me.

Because it takes lots of the to translate my document and will be easier doing some revises on yours.

Thanks a lot.

Regards....


Let me know if you are after something specific and I will see if I can find something applicable.

Regards,

Tony


Jomy Abraham

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Posted 02 February 2011 - 06:24 AM

If you visit your embassy based location in your country, you will find good translators..Sorry if you have already solved your issues..

Rgds
Jomy abraham



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Posted 27 June 2011 - 07:22 PM

You need to translate your own documents not adapt someone else's English language ones, otherwise you may find that the new documents are not relevant to your business as all systems and documentation has to be tailored for its user. Poor translation could seriously damage the credibility of your business so be careful. I do echo the other forumite who applauds you for implementing the systems in the first place.

I know of properly approved translators if you wish to use them - they are UK based but have translators around the world and are ISO 9001 UKAS accrediated

Hope this helps :)



Tony-C

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Posted 29 June 2011 - 09:31 AM

You need to translate your own documents not adapt someone else's English language ones, otherwise you may find that the new documents are not relevant to your business as all systems and documentation has to be tailored for its user. Poor translation could seriously damage the credibility of your business so be careful. I do echo the other forumite who applauds you for implementing the systems in the first place.

I know of properly approved translators if you wish to use them - they are UK based but have translators around the world and are ISO 9001 UKAS accrediated

Hope this helps :)


Have to pull you up on certification and accreditation.

The United Kingdom Accreditation Service is the sole national accreditation body recognised by government to assess, against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services. You can find a list of certification bodies that are accredited by UKAS here.

It is one of these certification bodies that would normally certify your translator to ISO 9001 if in the UK.




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