We are not SQF-certified but are looking down that road.....so I am going through the code and performing my own cursory gap analysis.
For the corrective and preventive action element of the code, what exactly is being asked for here?
It seems that the code is looking for a procedure and a database/record of corrective actions. Is this only related to HACCP, or is it more broadly applied to non-conformances, customer complaints, internal audit findings, etc.?
We have corrective actions outlined for CCP deviations in our HACCP master plan. We document corrective actions taken on the HACCP Deviation Logs which are filed in our HACCP manual. Additionally we fill out deviation logs if something goes awry with a Prerequisite program (procedure not followed). We review the HACCP plan at least annually and review any deviations that occurred and the associated corrective actions taken. Other systems (like customer complaints) have a similar procedure but different with different record keeping and filing.
Do we need a specific procedure (SOP) that addresses corrective action and preventive action more broadly, or should it be incorporated into existing procedures, like those for product non-conformance and internal audits? I would think that the procedure and documentation might vary depending on the target of the corrective action.
Looking forward to your input!