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Customer complaint program for a warehouse environment

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GPG

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Posted 11 April 2018 - 07:36 PM

Hello everyone,

 

We are working through some of the remaining standards that we need to add to feel like we are on our way to a solid storage program for food safety.   Is there any template or examples of what you would consider a customer complaint program for a warehouse environment?

 

thanks much!



Scampi

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Posted 11 April 2018 - 08:25 PM

I would just keep a log with the date, reason for complaint, name and follow up investigation in your case. Nice and simple should do the trick just fine


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