Good day all
We recently had an audit .Amongst the major findings we had a Non-Conformance in our traceability system.They deemed it non functional.
We are a food distribution warehouse company where we reprocess cold meat (cutting into into smaller section as per order ) and cheese(cutting into into smaller section as per order) and fish(descaling and filleting ).Besides these processes we also do the distribution of a vast number of frozen,chilled and dry goods.
So I have a challenge on the the production records we might be able to use.We have the receiving of goods checklist ,picking slip and the dispatch checklist.On the dispatch we have a lot of different products that we send to customers so the the loading supervisor said they were unable to fill in all the details that is needed on the sheet .
We are trying to implement a traceability system so I am looking for ideas on how we might be able to implement a functional traceability system on such a complex processes
I hope I have been able to explain.
Kindly assist. Thank you all