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Event Organizer NSF-GFTC
Contact Name Annette Crewson
Contact Number 519-821-1246 ext. 5028
Contact Email nsflearn@nsf.org
Event Category Training Course
Event State/City Guelph
Event Country Canada
Cost of Attendance $1725.00 CDN
Event/Registration URL http://www.gftc.ca/courses-and-training/course-details.aspx?course=FSQ11
Event State/City Guelph
Event Country Canada
Cost of Attendance $1725.00 CDN
Event/Registration URL http://www.gftc.ca/courses-and-training/course-details.aspx?course=FSQ11
Event Description
Become a professional who leads and champions process-improvement initiatives, manages projects and human resources, analyzes financial situations and uses knowledge management tools and techniques to resolve organizational challenges. Based on the body of knowledge for the American Society for Quality's Certified Manager of Quality / Organizational Excellence Certification Program, this course helps you prepare for the exam leading towards certification. At the end of the program, you will be able to:
- Discuss and describe the organizational structures, leadership challenges and change management practices that are key features for continual organizational improvement
- Define effective management and communication skills, training and team processes, team-building techniques, and training tools and methods
- Generate action plans for managing customer relationships, meeting customer needs and expectations, and strengthening customer retention
- Design and improve your own supplier selection strategies and partnerships
- Discuss quality systems and models
- Define the project management tools used for measuring and monitoring activities and documentation (work breakdown structure, PERT planning tool, Gantt charts)
- Implement and analyze quality control tools
As an IACET Accredited Provider, NSF-GFTC offers CEUs for its programs that qualify under the ANSI/IACET Standard. NSF-GFTC is authorized by IACET to offer 2.6 CEUs for this program.
