Looking for Sample SOP for Delivery Product

Does anyone have a sample of SOP for delivery product??

Jeniffer can you expand on what you are looking for?

Our product is ice, What is the SOP shall include in when delivery to customer?

Here is an example of a Transport and Delivery Protocol:



All refrigerated units (trucks and vans) used for transporting food shall be clean and in good repair and should be inspected thoroughly prior to loading. The plastic storage bins (if used) shall be suitable for the purpose. They will be cleaned and sanitised prior to use. Prior to loading the vehicle, it should be pre-chilled.



The unit’s temperature setting must be set at below 5°C in order to maintain this temperature.



The refrigeration unit shall be recorded on the Daily Van Cleaning Checklist to ensure that it is working efficiently.



At the end of the run the driver shall clean the clean the vehicle and ensure that there is enough fuel, oil and water for the next day and fill the necessary information on the Daily Van Cleaning Checklist.



In the event the refrigerated vehicle unit breaks down during transportation, then the refrigerated van shall return back to site and all products shall be loaded and transported in another refrigerated vehicle and the customer will be notified accordingly.



If the refrigerated vehicle breaks down during transportation, the refrigerated unit shall be left running until another refrigerated vehicle arrives to take the goods to its destination and the customer shall be advised of the reasons for the delay.





I hope the above helps you in designimng something for your process of ice.

Cheers

Dear Jennifer ,

I'm guessing that the sensitivity of this product means that there will almost certainly be a local regulatory document for this if the intention is for onward use in food business.

The first items that come to mind are obviously hygiene and low temperature maintenance. The latter may not be too demanding if you live in Antarctica of course.

Codex publishes a variety of general refrigerated (food) transportation guidelines (discussed elsewhere on this forum i think, can easily google). Not too sure about ice but the cleanliness requirements will be fairly representative. I presume you mean block ice which is IMEX unfortunately a notoriously unhygienic product in many locations for various reasons, including handling/distribution difficulties.

Rgds / Charles.C

PS there is also a BRC standard for distribution which might be helpful

i have draft up sample of SOP for delivery, appreciate if anyone of u drop u comment here. Thanks in advance

Appreciate if anybody drop comment for the draft of delivery SOP!!