What Customer Focused Companies Are!
Started by Zeeshan, Dec 02 2011 07:45 AM
Coca-Cola Co. is switching back to its time-honored red just one month after rolling out its flagship cola in a snow-white can for the holidays. New seasonal cans in red will start shipping by next week, as white cans—initially expected to be in stores through February—make an exit.
While the company has frequently rung in the holiday with special can designs, this was the first time it put regular Coke in a white can. Some consumers complained that it looked confusingly similar to Diet Coke's silver cans. Others felt that regular Coke tasted different in the white cans. Still others argued that messing with red bordered on sacrilege.
(Ref. http://finance.yahoo...stmas-cans.html)
While the company has frequently rung in the holiday with special can designs, this was the first time it put regular Coke in a white can. Some consumers complained that it looked confusingly similar to Diet Coke's silver cans. Others felt that regular Coke tasted different in the white cans. Still others argued that messing with red bordered on sacrilege.
(Ref. http://finance.yahoo...stmas-cans.html)
Seeking Feedback for Audit Preparation Software for Food Companies
Customer Audit Eligibility: Minimum Requirements & Best Practices
What to Include in a Food Safety-Focused Management of Change Assessment
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
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Seeking Feedback for Audit Preparation Software for Food Companies
Customer Audit Eligibility: Minimum Requirements & Best Practices
What to Include in a Food Safety-Focused Management of Change Assessment
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
FSMA 204 Compliance for Produce – How Are Companies Managing Traceability?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?
Time Frame on Customer Feedback on Mock Recall
Handling Confidential Customer Documentation During Audit