What methods do you use for Root Cause Analysis?
I've used 5 Whys in a micro lab. Worked well there.
Hi Rosemary, if you didn't catch it maybe you could get a few ideas form this previous Food Safety Fridays webinar.
Root Cause Analysis to Ensure Continual Improvement
Regards,
Simon
We started using 5 why last year.
Fishbone was used before and still applies sometimes
Depends on what the application is. I use 5-Why for audit or systems non-conformances but I find Fishbone to be most effective for factory floor incidents. Fishbone is especially helpful when engaging stakeholders from a range of departments/skill sets in a group so that the exercise is more comprehensive and adds more value through engagement and ownership of the issues and resolutions.