Customer complaint program for a warehouse environment
Started by GPG, Apr 11 2018 07:36 PM
Hello everyone,
We are working through some of the remaining standards that we need to add to feel like we are on our way to a solid storage program for food safety. Is there any template or examples of what you would consider a customer complaint program for a warehouse environment?
thanks much!
Customer Audit Eligibility: Minimum Requirements & Best Practices
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?
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I would just keep a log with the date, reason for complaint, name and follow up investigation in your case. Nice and simple should do the trick just fine
Customer Audit Eligibility: Minimum Requirements & Best Practices
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?
Time Frame on Customer Feedback on Mock Recall
Handling Confidential Customer Documentation During Audit
% ingredient declaration on customer specs
Non-Conformance vs. Customer Complaint Reports
SQF 2.4.6.1 - Rework or Recoup Customer Returns Due to Packaging Issues or Over-Ordering under