2.4.1.1: Reviewing Customer Requirements
Started by sarajk, Jun 11 2018 06:31 PM
Looking at the SQF Edition 8 Quality Code 2.4.1.1: The requirements and expectations of customers and final consumers shall be continually reviewed to ensure the accuracy of specifications and the ability to supply to customer needs. A full review of customers' expectations for product and delivery shall occur at least annually.
What have other's done for this requirement?
1 Thank
Where to Find Section 403(i)(2) of the FD&C Act and How It Relates to Labeling Requirements
Are B2B Bulk Ingredients Exempt from FDA Labeling Requirements?
Understanding Supplier Requirements for Costco Small Supplier Audit
How to Manage FedEx and UPS Deliveries Under SQF Transportation Requirements
Calibration requirements for Metal Detectors
[Ad]
I would look at reviewing customer complaints. Your process capability data will tell you if you are meeting your customer specifications. You would also look at customer orders/sales and fulfillment of orders.
2 Thanks
We also include annual review of specifications.
1 Thank
Where to Find Section 403(i)(2) of the FD&C Act and How It Relates to Labeling Requirements
Are B2B Bulk Ingredients Exempt from FDA Labeling Requirements?
Understanding Supplier Requirements for Costco Small Supplier Audit
How to Manage FedEx and UPS Deliveries Under SQF Transportation Requirements
Calibration requirements for Metal Detectors
APT Testing Requirements: Frequency and When It’s Applicable
SQF Requirements for Visitors: Are Questionnaires Mandatory?
FSMA Final Rule on Requirements for Additional Traceability Records
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Costco Supplier Requirements – Alternatives to X-Ray for BRCGS Certified Facility?