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How are You Measuring Your Food Safety Culture Plan?

Started by , Feb 10 2019 10:47 AM
18 Replies

Hi

 

We are starting to put together our Food Safety Culture Plan in readiness for our BRC V8 Audit.

 

I am interested to know, what is the current position people may be in with regards to your existing food safety culture, how are you measuring this and showing evidence/demonstrating the Food Safet Culture plan is working/effective?

 

Any suggestions or ideas on getting started on this would be of great help.

 

Many Thanks

 

Martyn 

 

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Hello Martyn - I am curious as well about this topic considering V8 is now in effect. In my facility, the food safety culture is still developing however I received some great ideas from our food safety consultant for ways to measure, show evidence of and demonstrate food safety culture - one of which can incorporate internal GMP inspections - give each department/production line/work area a score of 100 point at the start of the inspection and as violations of GMP come up you dock 5 points - in the end each department/production line/work area will have a score and (if pictures are taken along the way) that evidence can be used as a training tool. Once training is provided the scores can be trended throughout the year to indicate improvement... create some friendly competition and can include incentives. Is the food safety culture established enough in your facility that you believe this can be effective for your operations?

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Good Afternoon 

 

Thank you for your comments. This is an interesting way of getting staff involved and taking ownership and accountability of the areas, whilst as you say creating some friendly competition. 

 

We do a very similar style GMP audit, so this is something we can easily adapt. There appears to be a lot of research on concepts, theory and tools used to measure Food Safety Culture, but I note these appear to be targeted at larger multinational organisations and not necessarily SME.

 

My understanding is that the BRC will be looking as documented actions plans for the first year of audits, then looking at how the action plan is implemented year on year. 

 

This is a very interesting topic and I would be very interested in other people views and experiences. 

 

Kind Regards 

 

Martyn 

Good day,

 

Our company is going for FSSC certification, however evidence of a food safety culture is required by a customer. Currently we have:

 

1) A mini food safety culture survey ( distributed at general staff meetings- attached)

2) A food safety culture assessment (done annually- provided by our customer)

3) A food safety objective score card with all our food safety KPIs and the score received monthly and year to date. Some KPIs are GMP scores, PRP scores, food safety related customer complaints etc.

4) Food Safety Policy posted at critical areas e.g. training room, visitors waiting room, canteen and all notice boards. 

5) Provided ID companions for all staff with our food safety policy written in a way that it can be easily understood by everyone. 

6) Whsitleblower procedure in support of food safety.

 

I hope this helps. 

 

 

S. Reid. 

 

   

2 Thanks

Hello,

 

Sorry, attachment was missing..

Attached Files

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Thank you S. Ried. 

2 Thanks

How are you using your surveys to determine where you are at with your food safety culture? 

 

Have you determined how you will trend growth using your survey?  

 

My company is very results driven and would like to attach a numerical value to the survey so that we can ensure we are moving in the proper direction and I'm looking for a method of quantifying this. 

1 Like3 Thanks

From the results of the weekly internal audits I trend the staff-related hygiene non-conformances onto bar charts for each department, so the charts show which non-conformances grow most over time. The charts are sent to area managers to identify action areas and charts for all departments are shown on screens in canteens, so all staff can see how departments are performing. We also use this data in Technical for daily monitoring and in food safety training. 

 

WIth V.8 we've now put several small locked "postboxes" around the site for two reasons, firstly for anonymous whistle-blowing and secondly for anonymous questionnaires on food safety culture within the organisation completed by all staff.

1 Like1 Thank

Good day,

 

Our company is going for FSSC certification, however evidence of a food safety culture is required by a customer. Currently we have:

 

1) A mini food safety culture survey ( distributed at general staff meetings- attached)

2) A food safety culture assessment (done annually- provided by our customer)

3) A food safety objective score card with all our food safety KPIs and the score received monthly and year to date. Some KPIs are GMP scores, PRP scores, food safety related customer complaints etc.

4) Food Safety Policy posted at critical areas e.g. training room, visitors waiting room, canteen and all notice boards. 

5) Provided ID companions for all staff with our food safety policy written in a way that it can be easily understood by everyone. 

6) Whsitleblower procedure in support of food safety.

 

I hope this helps. 

 

 

S. Reid. 

Hi Reid,

Many thanks for your response.. Do you mind sharing the below documents-

 

 

1)A food safety culture assessment (done annually- provided by our customer)

2) A food safety objective score card with all our food safety KPIs and the score received monthly and year to date. Some KPIs are GMP scores, PRP scores, food safety related customer complaints etc.

3) Food Safety Policy

 

Thanks in advance.

Sarah

1 Thank

Hi

 

We are starting to put together our Food Safety Culture Plan in readiness for our BRC V8 Audit.

 

I am interested to know, what is the current position people may be in with regards to your existing food safety culture, how are you measuring this and showing evidence/demonstrating the Food Safet Culture plan is working/effective?

 

Any suggestions or ideas on getting started on this would be of great help.

 

Many Thanks

 

Martyn 

Hi Martyn,

 

Is there anything that you have come up with that you could share please?

 

Thanks

1 Thank
Sir,
Please help me about Food safety quality plan as per BRC issue 8.

Hi Martyn,

 

   ● Include food safety in meetings document in meeting agenda and minutes

   ● Incorporate FS into existing communication tools, like a breakroom bulletin board or company newsletter

   ● Training logs and "on the spot" trainings

   ● Receipts from external trainings

   ● Food safety included in new employee onboarding 

  

 

Since this is a subjective matter, I recommend using KPIs and employee questionnaires (these are great for establishing a baseline). 

how can we develop action plan for food safety culture

This a very interesting read:

 

Measurement of Food Safety Culture using Survey and Maturity Profiling Tools

 

Toward the end of the document is a model.

 

To improve food safety culture you first need to establish your current level, identify gaps, develop action plans and review/refine action plans.  With the assessment / measurement system presented in the article I think you have insight into how to measure your food safety culture and what criteria impacts it.

 

Regards,
Simon

2 Thanks

Hi

 

Please find attached the GFSI position on FSC, the model they have adapted is based on the model by Jespersen et al (2016) - The link given by Simon.

 

https://www.mygfsi.c...ULL-VERSION.pdf

 

Kind Regards

 

Martyn

2 Thanks

GFSI has a Technical Working Group on Food Safety Culture

There is a A POSITION PAPER that discuses this topic:

https://www.mygfsi.c...ULL-VERSION.pdf

 

To get more from this paper I suggest to read articles and books about behavior based safety (food safety), Cognitive distortion in management and leadership.

For Food defence and food fraud  mitigation ,it is good to have a look on Glasser's choice theory !

 

Risk communication is one of the most important topic in food safety culture .Risk communication is an internal part of the Risk analysis of codex (country level ) and Interactive communication is 1 out of 4 pillars of ISO 22000 .

how to communicate is so important and I can suggest reading more about TA; transactional analysis.(Eric Berne).

 

 

Culture eats strategy for breakfast”, a phrase originated by Peter Drucker is an absolute reality! 

1 Like3 Thanks

This a very interesting read:

 

Measurement of Food Safety Culture using Survey and Maturity Profiling Tools

 

Toward the end of the document is a model.

 

To improve food safety culture you first need to establish your current level, identify gaps, develop action plans and review/refine action plans.  With the assessment / measurement system presented in the article I think you have insight into how to measure your food safety culture and what criteria impacts it.

 

Regards,
Simon

 

 

Dear Simon,

Can you please send the correct link. As the link directs to the same page of this chat.

Rgds

1 Like

 

This a very interesting read:

 

Measurement of Food Safety Culture using Survey and Maturity Profiling Tools

 

Toward the end of the document is a model.

 

To improve food safety culture you first need to establish your current level, identify gaps, develop action plans and review/refine action plans.  With the assessment / measurement system presented in the article I think you have insight into how to measure your food safety culture and what criteria impacts it.

 

Regards,
Simon

 

Dear Simon,

Can you please send the correct link. As the link directs to the same page of this chat.

Rgds

 

Try this one https://core.ac.uk/d...df/42138283.pdf

Hello Just wondering,
How to measure the the culture once the surveys are done?


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