Where should I document the consequences of a non-conformity?

Hello,

We were audited last month using BRC standard and we have a finding that states"a. The assessment of consequences of the noted non-conformity was not established in the current procedure". Is there a template or do we just need to state on the procedure that we just need to identify the possible consequences of the NC?

Thanks,

Tony

Yes, just add it to the wording in the procedure and detail it on the NC report. That should suffice.

I would review that Procedure and make sure that's the only thing omitted. I review all procedures annually and make sure they follow our processes exactly. A lot of things can change from one year to another including the codes themselves. That seems like a major omission of the Corrective / Preventive Action Procedure, there may be more? Root cause, corrective and preventive action all need to be included. We use a CPAR (Request) form that is populated with all information regarding the case until it is closed out.

Non-Conformance - Root Cause Analysis - Corrective Action - Preventative Action 

Ensure the full procedure of what you do regarding non-conformances is written in procedure, otherwise, even if you still do the correct thing, it doesn't count if it's not written in procedure.