Regulatory Capabilities Question from Customer
Hi, All!
I am filling out some onboarding information for a client and they are requesting our "Regulatory Capabilities." I am unsure what my response should be here. I am leaning towards stating we are an "FDA regulated facility following an SQF II Program, third-party audited." I wasn't sure if this was an appropriate response.
Has anyone see this line of questioning before?
HI Inayah,
Your response should suffice but I believe it would be best to remove the guessing off the table. Just ask for clarification, everyone has a different take on what a regulatory capability is especially in various industries.
Best,
John