Elevating Performance: Achieving Continuous Improvement through Internal Auditing Practices

 

Friday, May 03, 2024

 

 

Explore the fundamental role of internal auditing in driving ongoing organizational enhancement. The webinar will cover best practices, real-world examples, challenges, and future trends, emphasizing internal auditing as a powerful catalyst for sustained performance improvement.

 

 

Jeff : my last name is combs also

Katharina : Hello from Austria

Amayrani Orozco : Good morning

Elaine Wu : Hi, from Missouri USA

Liza Holubtsova : Good morning from Chicago, Illinois

Franklin Guevara : hello from Los angeles

Sagar Lachmansing : Hello from Ontario, Canada

Theresa Goyette : Hello from Iowa USA

Kameel Wakim : Good morning From New Hampshire USA

LaChelle Combs : Hello from Arkansas!

Deborah Lyons-Garcia Lyons-Garcia : Good Morning. Pomona, California USA

Mohinder Salooja Salooja : Respected Everyone, Greetings and Good Wishes from India, M.K. Salooja

Lugwisha Msumba : Hello, from Tanzania

Coleen Marcia Henry Henry : Good day from Kingston, Jamaica

Azra : Hi from Bosnia

Harmeet Dosanjh : Very Effective – a main driver of your business objectives and ensuring compliance Effective – Its working as intended and we find issues but could use improvements Somewhat Effective – challenges in getting internal audits done or we keep repeating the same audits Not Effective – its an after thought and we only do them because we have to

Rick Reyes Reyes : Good morning from Weiser Idaho USA

Gabriel Arias : Hello from New Jersey

Riva Cernardo : Hi from Ontario Canada

Jeff : hello LaCelle

Ndumiso Dlamini Dlamini : Hi from Eswatini

Gavin M : Morning from Toronto!

Tiffanie : Hello from Minneapolis, Minnesota

Jeff : from ohio

Mhd Hussam Alshikha AL Shikha : Hello ... MHD Hussam AL Shikha from Iraq

Alvin De Castro : Hi everyone

Frederick Ditmeyer : Good morning from Quebec-Canada

ISRAEL ALLEN V PASCUA : Hi everyone

Mayank K Joshi : Hi Mayank from India

James Van Ells : Hi from Augusta Georgia

Terri Turczany Turczany : Hello from Summer Garden, Ohio

Gerd : Good afternoon

Barbara Bielecki : Hi from Australia

Draga : Hi from Serbia

Feyza Nalbant : Hello from Turkey

ARUL KUMARAN J : Hi ,it's Arul, good afternoon to everyone

Scot Roberts : Morning from Idaho USA

Islam Hassan : Thanks for the invitation. great to be here (Islam)

Djamal Mahdaoui : Hi from Algeria

Mohan Maidargi Maidargi : Hi Mohan Maidargi from Bangalore

Camilo Trejos : Hello From Tampa FL

Weaam : hello from lebanon

Islam Hassan : From Winnipeg

Alvin De Castro : Hi from Philippines

Josel Romay : Howdy from Fort Worth, Texas

Deborah : Brian from North Carolina

Matthew Kimberly : Matt from Birmingham, Alabama

Carl Dhan Joshua F. Arrieta : Hello from Philippines

Alyssa j : Good morning from sunny New Mexico, USA

Dorcus : Hello from Kenya

Sheila Rigerman : Hello from Rochester, NY

Atul Kumar Gupta : Hello, Good Evening, Dr. Atul Kumar Gupta from 🇮🇳

Jessica Enevold : Tuning in from south eastern USA

Jodiann Douse : Good day.

D. Youssef Abdelshahid : Hello Semon and everybody  From Egypt

Gail Koss : Gail from Wisconsin - Good morning

Rosel B. Piñalosa : hello from philippines

Dora penate : Dora

Janet DELIGERO : Good evening from Indonesia

Jacob Okpongete : Jacob from Nigeria

Pasquale Fantacone Fantacone : Hi all, from Italy

Brenda Stahl : Hi From DC

Gabriela Marquez : Hi From USA

Jerome Roopchand Roopchand : My issue is i'm able to identify issues... but not driving change due to lack of importance

christina Gioiosa : Our program definitely needs to be improved. It wasn't previously given much attention

Liza Holubtsova : @Jerome, I agree!

Blanca Flores FLORES : Hello !!! from USA

tina reyes Reyes : @jerome i also agree

Sonia Portillo Portillo : Hi Everybody, from Michigan.

Bonita RUSSELL : We always audit the person(s) doing the activities, not the manager of the department to ensure training was effective and SOP is being followed.  MGT is audited for their supervisory activities and technical knowledge.

Gabriel Arias : most times ,lack of leadership and knowledge of the management team is creating gaps

Jerome Roopchand Roopchand : Some employees needs to be shamed in order for the others watching to change...my opinion

Bonita RUSSELL : Quality and Internal audit part of daily duties and monthly management meetings.

Sonia Portillo Portillo : Thank you, this is a great information.

Bonita RUSSELL : NEVER SHAME employee...

Liza Holubtsova : Compliment on what employee does well in public, recommend improvements in private

Melisa K K : ðŸ‘

Deborah Lyons-Garcia Lyons-Garcia : Shaming is detrimental to learning.

Andrea Elam : Yes, shaming is so demotivating, and completely counterproductive

tina reyes Reyes : i was trained by my manager to always remember that we arte not out ot find issues or problems they will slap you in the face when you least expect it.

Risper Kiaye : Hi , Risper from kenya

Kaycion Mowatt Mowatt : Which department is most appropriate to audit the quality department?

Liza Holubtsova : Question to everyone in the chat: How long does your monthly audit date?

Kaycion Mowatt Mowatt : Should GMP Inspections be broken down in smaller sections also?

Liza Holubtsova : *take

Terri Turczany Turczany : bingo!

Bonita RUSSELL : Ours is well prepared, all information on the agenda prior to the meeting so we all know what information to bring.  Also, we have added many supervisors as well as Managers for monthly meetings.  We keep HR and financial issues to Senior Management.  Our audits take about 3 hrs and always includes lunch.  It also takes me about an hr to review the agenda, collect any information I might need, and send new issues to Sr. Management to add to agenda.

Liza Holubtsova : Thank you Bonita! This is great to hear

Matthew Kimberly : This is a good presentation but I'm feeling overwhelmed

Tiffanie : If training is not the answer all the time to the root cause analysis, what other options are useful and acceptable for a more effective system?

Lugwisha Msumba : Which technique to use when developin audit checklist?

Bonita RUSSELL : So, auditing, completing complaints, reject root cause anaysis, other tracked items are NOT completed until they are logged into the trend/log.  This makes information up do date at all times.

TIARA DALIDA : hello

TIARA DALIDA : good evening here in the Philippines

Mohinder Salooja Salooja : Congratulations for a very Good Presetation. Thanks

Bonita RUSSELL : We do not use checklists, the auditor writes up what they saw/reviewed/what interviewers said... etc.  How you write this up is up to you, we allow the auditor to write directly on the Uncontrolled SOP/program they are auditing, this is then kept as documentation.  If it's it too neat was it even done.  When I worked in a preclinical laboratory, the Pathologist told us, if there is no blood on the necropsy forms, did you actually do it!

Jennifer : What do you recommend for internal auditor training? Internal from a current auditor or an external 3rd party training?

Walter Nkala : Join from Johannesburg, South Africa

Pasquale Fantacone Fantacone : To Kaycion: Trained and experienced staff; internal vs external

Bonita RUSSELL : An example of working on an audit that will take a long time to finish.  We do sometimes have audit findings that require new equipment, new training, validations... That can take more than the current year.  how do we document that well?

Kevin : Thank You!!

tina reyes Reyes : thank-you very much. good information

Lourdes Schrievers Schrievers : Thank you!!

David Worthington : Thank you. A useful presentation!

DIGNA ALMONTE : thank you

Rick Reyes Reyes : The problem is getting the team together for the audits, it is always viewed a QA issue so other department heads do not feel the need to participate.

Frederick Ditmeyer : thank you very much. it was very informative

Scot Roberts : Thank You Very helpful

Gabriela Marquez : Thank you

Gladis : Thanks

Feyza Nalbant : Thank you!!

Brenda Stahl : Thank you!

Riva Cernardo : Thank you!

Dora penate : Thank you

Riva Cernardo : Thank you.

Ndumiso Dlamini Dlamini : Thank you.

Nasir Ali : Many thanks

Sally Higgins Higgins : I have found that if everybody is in the mindset of food safety culture sharing outcomes of audits make others aware where they may also not be compliant

Deborah Lyons-Garcia Lyons-Garcia : Thank you.

D. Youssef Abdelshahid : Can I get some documents before performing the audit, some procedures  quality manual..? For preparing purpose

Jane Omojokun : Thank you so much for the interesting presentation

Matthew Kimberly : I guess I just need a lot of help

Anna Laszczuk : Thank you!

Amanda Truett : We have prior SQF Practitioners who no longer work in QA conduct audits on Qualityon our

Rick Reyes Reyes : Thank you so much for the training.

Megan : The Internal audit team has trouble getting NC closed in a timely manner. Any suggestions?

Rosel B. Piñalosa : thanks...this is really essential for me being the lead auditor

Supun : Should we classify non conformaties as minor,major and critical?

Tiffanie : Thank you

Rosel B. Piñalosa : yes lack of management support

Christine Angeline Cabasan : Thank you!

Mary Suarez : Thank you!

Mohinder Salooja Salooja : Thanks and Congratulations

Kameel Wakim : thank you

Lugwisha Msumba : Which technique to use when developin audit checklist?  Bonita RUSSELL  So, auditing, completing complaints, reject root cause anaysis, other tracked items are NOT completed until they are logged into the trend/log. This makes information up do date at all times.  Tiffanie  If training is not the answer all the time to the root cause analysis, what other options are useful and acceptable for a more effective system?  Matthew Kimberly  This is a good presentation but I'm feeling overwhelmed  Liza Holubtsova  Thank you Bonita! This is great to hear  Bonita RUSSELL  Ours is well prepared, all information on the agenda prior to the meeting so we all know what information to bring. Also, we have added many supervisors as well as Managers for monthly meetings. We keep HR and financial issues to Senior Management. Our audits take about 3 hrs and always includes lunch. It also takes me about an hr to review the agenda, collect any information I might need, and send new issues to Sr. Management