How does your organisation respond to external audits?

I've probably missed loads of options so add comments!
 

The reason I ask this is I recently went into a site which was very used to audits and being audited but I felt like I was being misled at every turn.  It was horrible.  They were the most argumentative group as well and this is I think how they achieve the good audit results they've had, stage management and bullying.

But then when you think about it, why is that not the case?  What are people incentivised on?  Normally it's an audit result not how you got there.

Thoughts?

Apologies, I changed and resubmitted, so this is a duplication.