When is Reworking of product acceptable

Hi,

Would it be acceptable, and would food safety & quality be maintained if reworking a chilli jam that got "accidently" frozen.

We would usually Never rework products, but in this case I am wondering if anyone knows if it would be acceptable to re-cook and re-pot (sugar content being very high).

Thank you

There might be some stricter requirements based on the food safety scheme you are under, however when it comes to rework, at a minimum you want to be sure the re-work meets your finished good standards and specifications and then verify that (color/moisture/pH/etc.). It also needs to be traceable, and the rework documented. It might also need to be placed in NCP if you have an NCP plan/procedure that calls that out (check your procedure, all the NCP programs I've run had re-work intertwined because it made sense for that).

To answer your specific question about frozen chili jam and re-cooking, you might have to wait until some experts in that area can chime in.