What do you guys send when customers request a copy of HACCP plan?
What does your HACCP plan look like? Do you guys send flow diagrams when customers want to see a copy of your plan?
Is it same as CCP summary?
Rare I get a request for the full plan, usually just a flow chart is the norm, which I don't mind sending out. If you want to look at my full plan you'd better be buying a lot from us, otherwise it's a no, and I tell um GFSI cert is enough. If you don't like it, kick rocks.
I do have like two or three very large customers that want to see the HACCP plan, and I send um the whole kit n kaboodle knowing they'll never look at all of it anyway. Just my HA is enough to keep you busy for a week at least, lol.
Big customers can and sometimes do demand a full copy of our program, and when they're spending millions with us, they're allowed to lol. But smaller customers get the flow chart and a statement on letterhead that we have the program along with our GFSI certs.
I have never had a worry in sending the whole flipping plan but normally people don't actually want that. I would normally send flow diagrams or a summary of them and the summary of CCPs / oPRPs and it's rare anyone comes back for more.