Customer Satisfaction Survey - ISO 22000
Started by Janice Galvez, Mar 11 2010 01:47 PM
Good Morning,
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
How much do you investigate the customer complaints?
Customer Audit Eligibility: Minimum Requirements & Best Practices
Can we use a customer audit as part of our internal audit program under SQF
Virtual Customer Audits - how to share documents securely?
Customer Request for 'Fresh' Honey Statement for Canadian Regulations
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Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Regards,
Simon
Attached Files
4 Thanks
This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
I aim to please Janice.This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
Regards,
Simon
1 Thank
A sample Customer Feedback Form for a food company.
Customer_Feedback___Complaints.pdf 71.88KB 499 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
Customer_Feedback___Complaints.pdf 71.88KB 499 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
1 Thank
Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Don't sell yourself short Simon. I think any ISO auditor would be impressed and happy with what you provided!
Thanks TS, I suppose you're right.
How much do you investigate the customer complaints?
Customer Audit Eligibility: Minimum Requirements & Best Practices
Can we use a customer audit as part of our internal audit program under SQF
Virtual Customer Audits - how to share documents securely?
Customer Request for 'Fresh' Honey Statement for Canadian Regulations
Shelf Life: Frozen to fresh to customer
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?