Customer Satisfaction Survey - ISO 22000
Started by Janice Galvez, Mar 11 2010 01:47 PM
Good Morning,
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
SQF Clause 5.2.1 - Artwork customer approval
Customer labeling of frozen pizza
Passing through Food Safety Documents from our supplier to our customer
Customer complaints for excess water in onions
Managing Customer Audit Dates: Seeking Advice on Rescheduling for Convenience
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Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Regards,
Simon
Attached Files
4 Thanks
This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
I aim to please Janice.This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
Regards,
Simon
1 Thank
A sample Customer Feedback Form for a food company.
Customer_Feedback___Complaints.pdf 71.88KB 476 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
Customer_Feedback___Complaints.pdf 71.88KB 476 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
1 Thank
Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Don't sell yourself short Simon. I think any ISO auditor would be impressed and happy with what you provided!
Thanks TS, I suppose you're right.
SQF Clause 5.2.1 - Artwork customer approval
Customer labeling of frozen pizza
Passing through Food Safety Documents from our supplier to our customer
Customer complaints for excess water in onions
Managing Customer Audit Dates: Seeking Advice on Rescheduling for Convenience
FDA Regulation of Customer Reviews: DS Health Claims
How to respond customer complaint regarding pH out of spec
Allergen testing of the product due to a customer complaint
Customer will not provide their ingredient recipe
Customer Request - Supply Standards Form