Customer Satisfaction Survey - ISO 22000
Started by Janice Galvez, Mar 11 2010 01:47 PM
Good Morning,
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
I am trying to formalize our customer satisfaction rating. We are currently ISO 22000 certified. Does anyone have a letter which they send out to their customers to get feed back on how they are doing? Much appreciated.
Janice
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?
Time Frame on Customer Feedback on Mock Recall
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Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Regards,
Simon
Attached Files
4 Thanks
This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
I aim to please Janice.This is fantastic. You even gave me a power point to show the management team! Thanks. Janice
Regards,
Simon
1 Thank
A sample Customer Feedback Form for a food company.
Customer_Feedback___Complaints.pdf 71.88KB 495 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
Customer_Feedback___Complaints.pdf 71.88KB 495 downloads
You can associate rating with each remarks such as
3: for Excellent
2: for Good
1: for Average
to statistically evaluate the customer satisfaction level.
Regards:
Zeeshan
1 Thank
Hi Janice, I doubt if it's compliant with ISO 22000, but I've attached a Customer Satisfaction Measurement System for ideas.
Regards,
Simon
Don't sell yourself short Simon. I think any ISO auditor would be impressed and happy with what you provided!
Thanks TS, I suppose you're right.
Customer Requests No Foaming on Feta Cheese Containers – Is That Okay?
Is Customer Feedback Required for Measuring Food Safety & Quality Culture?
Handling customer complaints
Is it possible to extend the shelf life of a product solely based on customer requests?
Time Frame on Customer Feedback on Mock Recall
Handling Confidential Customer Documentation During Audit
% ingredient declaration on customer specs
Non-Conformance vs. Customer Complaint Reports
SQF 2.4.6.1 - Rework or Recoup Customer Returns Due to Packaging Issues or Over-Ordering under
Do mock recalls under Costco Addendum require customer contact?