Change Management
Dear All,
How do you initiate change managemnmente and what procedures are to be followed?
Anyone with ideas or a document for reference on this pliz?
Regards,
Agwanda
I guess you ought with what you want to change and what you want to achieve.
Have a look here http://en.wikipedia....ange_management and here http://www.businessb...emanagement.htm
Regards,
Tony
Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.
1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek
I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -
i don't see any attachment ??
Rgds / Charles.C
Change Management 101 - A Primer
First you need a "change agent" someone willing and empowered to take on this responsibility.
Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.
1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek
I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -
Dear Young,
Thanks for the resources. This is quite insightful.........
Regards,
Agwanda