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Change Management

Started by agwanda, Dec 17 2010 04:30 PM
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agwanda

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Posted 17 December 2010 - 04:30 PM

Dear All, How do you initiate change management and what procedures are to be followed? Anyone with ideas or a document for reference on this pliz? Regards, Agwanda


Edited by agwanda, 23 December 2010 - 12:36 PM.

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Tony-C

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Posted 19 December 2010 - 11:35 AM

Dear All,
How do you initiate change managemnmente and what procedures are to be followed?
Anyone with ideas or a document for reference on this pliz?
Regards,
Agwanda


I guess you ought with what you want to change and what you want to achieve.

Have a look here http://en.wikipedia....ange_management and here http://www.businessb...emanagement.htm

Regards,

Tony

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Jason Young

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Posted 20 December 2010 - 03:39 PM

First you need a "change agent" someone willing and empowered to take on this responsibility.

Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.

1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek

I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -


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Posted 20 December 2010 - 08:32 PM

Dear jason Young,

i don't see any attachment ?? :smile:

Rgds / Charles.C


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Kind Regards,

 

Charles.C

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Posted 23 December 2010 - 08:41 AM

Read this article, it will tell you everything you need to know from a practical viewpoint:

Change Management 101 - A Primer


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agwanda

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Posted 23 December 2010 - 10:55 AM

First you need a "change agent" someone willing and empowered to take on this responsibility.

Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.

1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek

I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -


Dear Young,

Thanks for the resources. This is quite insightful.........

Regards,

Agwanda

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