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  • Baking A CCP for some products eg egg custards

    46 minutes ago

    Hello IFSQN  I am reviewing our haccp and have multiple products so created 2 process flows. First we have sweet cakes and tarts such as... more
  • Customer audit

    Today, 07:20 AM, Replies: 3

    Hi everyone,  I would like to ask if there any general guidelines or industry practices when it comes to allowing customers to conduct au... more
  • Layout Clarification

    Today, 03:05 AM, Replies: 2

    Hi , our newly setup production area is connected to a changing room. Workers pass through the changing room before entering the production room .... more
  • Tempering Butter

    Yesterday, 03:59 PM, Replies: 1

    Hello all. I think this has been discussed before, but I need additional help.We need to warm (temper) unsalted butter to room temp before we can m... more
  • Biscuit discolouration "green mould" FROZEN RTE product

    Yesterday, 10:39 AM, Replies: 6

    Morning guys, Customer complaint of "mouldy cheesecakes" Context -Frozen RTE CheesecakesBiscuit base with syrup & marg (heated +72°)C... more
  • Customer audit

    21 minutes ago

    It might be worth asking why they want to audit? Are you included in all the conversations? could it be a commercial reason to understand your capa... more
  • Customer audit

    34 minutes ago

    yes, we are accredited. No reason was given for the audit. In this case, any reason given to reject their audit more
  • Customer audit

    38 minutes ago

    Hi Carine  In my experience audits are conducted if there is no accreditation (are you accredited) and the customer isn't happy with the... more
  • Biscuit discolouration "green mould" FROZEN RTE product

    Today, 07:07 AM

    Hi chrisrushworth, Sounds a bit weird, this is a frozen product that hasn’t been (or shouldn’t have anyway!) defrosted, right? Last year... more
  • Layout Clarification

    Today, 06:50 AM

    Packing activities carried out in production room, while cold room is for stack up / store the finished product. Hi Carine, Ideally they woul... more

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