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Privacy & Cookies

This policy refers to ‘we’, ‘our’, or, ‘us’ to denote Saferpak Limited, trading as International Food Safety & Quality Network (IFSQN). Address information for our offices is available on the Contact us page of the website and at the footer of this policy.

IFSQN is an online food safety networking website which stores information about a company or individual as provided or entered by that company or individual.

When you supply any personal information to us (e.g. register for an account or request for information) we have legal obligations towards you in the way we use that data. We must collect the information fairly, that is, we must explain how we will use it and will tell you if we want to pass the information on to anyone else

Under EU data protection law (including the General Data Protection Regulation 2016/679 (henceforth, GDPR), we are a ‘data controller’ of your personal information.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available in our footer and at every point where personally identifiable information may be requested.

The type of personal information we collect

We collect certain personal information about visitors and users of our sites. We collect personal information directly when you provide it to us, and automatically as you navigate through our website.

This information includes things like: email address, IP address, personal name, company name, and other contact details. This information may also contain information that you submit to us, such as questions and inquiries about products and services that we offer that you are interested in learning more about.

Personal information we collect about you from others

On occasions, we may collect certain elements or categories of personal information about you from other sources. In particular these can be from two main sources:

Third party service providers (such as Google or Facebook) which may provide information about you when you connect, like, engage or link with our content and the provider sends us information such as your profile information from that service. This information can vary and is controlled by that service.

How we use personal information

Cases where we will use your personal information are:

A – Where it is necessary for purposes which are in our, or third parties’, legitimate interest. These include:
  • Processing and communicating with you on sales orders such as billing and to fulfil customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user
  • Maintaining and operating our website
  • Providing you with the services described on our sites
  • Verifying your identity when you sign in to our website
  • Conducting analysis of the site to ascertain how the site, content, and services of the site can be improved
  • Communicating with you by responding to comments, queries or other methods where a clear communication channel is being opened
  • Improving our product, services, and offerings of the website
  • Providing general administrative and performance functions, as well as activities
  • Where we are required to share your data by competent authorities
B – Where you have given us consent to do so
  • Updating you with news and information about our website and services. E.g., notifying you of changes to our website, disruptions or updates
  • Sending you email newsletters and promotions about our webinars, training courses, products and services
  • Sending or providing you with marketing information content, product or services which we feel may interest you on behalf of 3rd parties
C – If required to do so by law and to responses by government, law enforcement agencies or other competent authorities conducting an investigation

Where/ When we disclose your personal information

When legitimate need arises we may share your personal information with the following:
  • Service providers who assist us with the ways we use personal information (as detailed above). In particular, these include: website hosting providers which are located in the US and website analytics services which are located in the US.
  • Our professional counsel and advisers, such as lawyers and accountants, which are located in the UK.
Where/When we transfer and/or store your personal information

Your data will be processed within the US and UK. This is done on the basis that your consent to this policy acknowledges that we take care to work with service providers who we believe maintain the required standard of GDPR and general data security compliance.

How your information is secured

We take every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.

All pages in our online store are secured by SSL operated by COMODO which assures sensitive information is encrypted and remains private.

We use a credit card processing company Stripe.com and Paypal.com to bill users for products and services. These companies operate secure payment processing and they do not retain, share, store or use personally identifiable information for any secondary purposes.
When you choose to pay for the products or services by credit card, your credit card details are not stored by us and cannot be accessed by our staff. If you choose to save you credit card details for future purchases your credit card details are encrypted and securely stored by Stripe.com or Paypal.com.

Your personal member account information is maintained and stored on secure servers managed by our professional web hosting providers.

How you can access your personal information

You have the right to make a request to us at any stage to access personal information we hold about you and to request corrections of any errors in that data. You may request that your information be deleted and ensure you will not be further contacted from the company unless you specify as and when, and sign up to receive our communications and materials again in line with GDPR compliance.

Website posts and discussion topics

A major part of our website is our public discussion forums. In order to make a post on the forums visitors must register for a member account. We encourage members to choose a non-personally identifiable display username and to not include personally identifiable information such as full name, company name, email address, postal address etc. in forum posts. The forums are moderated and we remove personally identifiable information wherever possible. On request we will change members display username and edit posts to remove personally identifiable information.

Marketing uses of your data

Where we have your consent to do so (such as subscribing to our email lists or stating an interest in receiving offers and information from us), we will send you marketing communications by email about content, resources, product or services that we feel may be of interest to You. You have the right to opt out of these communications at any stage if you would not like to receive them. This can be done by using the ‘unsubscribe’ feature in the email communication.

Alternatively users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, or by contacting us directly.
You also have the choice about cookies, as described below in the next section. You can modify your browser preferences which will allow you the choice to accept all cookies, be notified when cookies are set up (installed), or to reject all cookies.

Use of Cookies

Cookies are small, harmless text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for a number of reasons:
  • For statistical purposes to track how many individual unique users we have and how often they visit our websites. We collect data listing which of our pages are most frequently visited and by which types of users and from which countries. The cookies collect information in an anonymous form. Click here for an overview of privacy at Google or opt out of being tracked by Google Analytics across all websites.
  • We also use cookies to help our site function effectively and to remember your chosen preferences, such as allowing you to log in easily.
  • We use third party advertising software to deliver banners on our websites and these will generate statistical cookies to track advertising impressions and conversions.
  • Flash cookies may be used to store user preferences for media player functionality and without them some video content may not render correctly.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

You can turn cookies off, but if you do this you may not be able to use all services on our websites.

If you prefer to change your browser settings, you can do this by the following links:

Firefox
Chrome
Internet Explorer/Edge
Safari

By using our website you are agreeing to the use of cookies as described.

How long will your information be retained

We preserve and protect your personal information for as long as it is necessary to provide you with the services and offerings you request, and to comply with legal obligations.

If a user's personal information changes (such as your post (zip) code), or if a user no longer desires our service, we will provide a way to correct, update or erase that user's personal information provided to us.

I also understand that I can revoke my consent and that I have the right to be forgotten. If I revoke my consent you will stop collecting or processing my personal data. I understand that if I revoke my consent, you may be unable to provide contracted products or services to me, and I cannot hold you responsible for that.

Likewise, if I properly request to be forgotten, you will delete the data you have for me, or make it inaccessible. I also understand that if there is a dispute regarding my personal data, I can contact someone who is responsible for handling data-related concerns. If we are unable to resolve any issue, you will provide an independent service to arbitrate a resolution. If I have any questions regarding my rights or privacy, I can contact the email address provided in the Privacy Policy.

Links to external websites

This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. This website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not register for an account or provide personal information through the website. We do not knowingly collect information from children under 13 without parental consent. If you are under the age of 13 and wish to use this website you must ask a legal guardian to contact us to give their consent.

When we must update this policy

We will need to change this policy occasionally to ensure it remains up to date with the latest legal requirements that will affect our holding of your data, as well as any changes to our privacy management practices.
When we do change the policy, you will be notified of these changes, where required. A copy of the latest version of this policy shall always be available on this page.

Terms of Use

Use of our website is subject to our Terms of Use and this Privacy Policy should be read in conjunction with this.

How you can contact us

If you would like to contact us or have any questions about the privacy practices, or the manner in which way we manage your personal information, please contact us in writing at Saferpak Limited, 5 Westgate Avenue, Ramsbottom, Bury, Greater Manchester, United Kingdom, or through our email: team@ifsqn.com
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