Dear All, How do you initiate change management and what procedures are to be followed? Anyone with ideas or a document for reference on this pliz? Regards, Agwanda
Edited by agwanda, 23 December 2010 - 12:36 PM.
Posted 17 December 2010 - 04:30 PM
Dear All, How do you initiate change management and what procedures are to be followed? Anyone with ideas or a document for reference on this pliz? Regards, Agwanda
Edited by agwanda, 23 December 2010 - 12:36 PM.
Posted 19 December 2010 - 11:35 AM
Dear All,
How do you initiate change managemnmente and what procedures are to be followed?
Anyone with ideas or a document for reference on this pliz?
Regards,
Agwanda
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Posted 20 December 2010 - 03:39 PM
First you need a "change agent" someone willing and empowered to take on this responsibility.
Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.
1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek
I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -
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Posted 20 December 2010 - 08:32 PM
Dear jason Young,
i don't see any attachment ??
Rgds / Charles.C
Kind Regards,
Charles.C
Posted 23 December 2010 - 08:41 AM
Read this article, it will tell you everything you need to know from a practical viewpoint:
Change Management 101 - A Primer
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Posted 23 December 2010 - 10:55 AM
First you need a "change agent" someone willing and empowered to take on this responsibility.
Here are 3 excellent resources for change management:
There are major sections in each of these books that outline Change Management.
1. "The Certified Manager of Quality/Organizational Excellence Handbook", 3rd edition, Russell T. Westcott - find at ASQ.org
2. "Lean thinking", James P. Womack and Daniel T. Jones - see chapter 11, Action Plan
3. "The six sigma handbook", Pyzdek
I am also attaching an ASQ presentation from Steve Gerhardt, Creating a Culture of Quality -
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