Incident Reporting Procedure

Does anyone have a good Incident Report Procedure? We write many incident report's but nobody knows exactly when they should write one.

Dear Naamfon,

Impressive searching although the content is a bit "accident in the workplace" oriented. Maybe that was what kroth was seeking of course.

@kroth - you should try a little searching on the forum. This is quite a popular topic.

Rgds / Charles.C

Thanks for the posts! I am looking more for food safety incident reports but the safety ones are helpful.

i will look around the site to see if i can find anything else. Being a new user i have not had much time to look around.

Thanks again,

Ken

Does anyone have a good Incident Report Procedure? We write many incident report's but nobody knows exactly when they should write one.

Well first let's try and define what constitutes an incident.

A CCP deviation.
Glass breakage
Sharp / blade loss
Employee illness in factory
Fire
Flood

Or am I straying into disaster land?

Well first let's try and define what constitutes an incident.

A CCP deviation.
Glass breakage
Sharp / blade loss
Employee illness in factory
Fire
Flood

Or am I straying into disaster land?

Yes! Yes! Yes! All these and more. Process deviations, non-conforming packaging and ingriedients, etc.

But it seems that no one has a written procedure for these kind of things. HELP!!

Well it can't be too difficult, in the procedure you need to explain or list what constitutes an incident and what you need to do about it, for example.

1. What is an incident?
2. How to identify and report an incident
3. Who will be responsible for managing the incident?
4. Initial action required to contain the incident
5. Communication internal / external
6. Corrective / Preventive action
7. Review of incidents / trend analysis / continual improvement

You will need a standard document to gather information and maintain records.

Well it can't be too difficult, in the procedure you need to explain or list what constitutes an incident and what you need to do about it, for example.

1. What is an incident?
2. How to identify and report an incident
3. Who will be responsible for managing the incident?
4. Initial action required to contain the incident
5. Communication internal / external
6. Corrective / Preventive action
7. Review of incidents / trend analysis / continual improvement

You will need a standard document to gather information and maintain records.

Thanks for the information! The hardest part is defining what constitutes an incident. I need to find a catch all phase that will define when a incident report needs to be filled out. We have a great incident report form but nobody knows when it should be used.

Well let's see if other members can chip in and help define a clear and comprehensive list and maybe assist with a procedure.

Regards,
Simon

Would appear that an incident would be any issue that could have/did have an adverse effect on (with apologies to BRC):

Food safety
Food adulteration
Regulatory compliance
Legal compliance
Quality criteria compliance
Non-compliance to any of your own policies/programs/procedures

Customer/consumer expectations - although this should be covered in the points above.

 

In this context, this would include near-misses, as well as direct 'failures'.

Well first let's try and define what constitutes an incident.

A CCP deviation.
Glass breakage
Sharp / blade loss
Employee illness in factory
Fire
Flood

Or am I straying into disaster land?

 

 

Can you explain the difference between an incident report and a corrective action?

 

We have CA on a fairly regular basis but have not had to write up many incident reports. Should there be a form to fill out similar to that of a CA or should it be memo styled?