World Class Complaints Management System
Started by Jaynie, Feb 29 2012 09:46 AM
Can anyone recommend a 'World Class' complaints management system? Im looking for a system that could be described as best practice to benchmark against. I would also like to find a really good system for getting to the root cause of complaints also in order to get the best corrective actions!
Hello world!
Where in the World?
Hello world!
World Food Safety Day, June 7th, 2023
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Can anyone recommend a 'World Class' complaints management system? Im looking for a system that could be described as best practice to benchmark against. I would also like to find a really good system for getting to the root cause of complaints also in order to get the best corrective actions!
Jaynie,
I am presently implementing ISO 10002, it is specifically for complaint management.
Have a look at the attachment I include, it will give a good idea of the content.
Good luck!
Tamale
Jaynie,
I am presently implementing ISO 10002, it is specifically for complaint management.
Have a look at the attachment I include, it will give a good idea of the content.
Good luck!
Tamale
Presentation - iso 10002 (2).pdf 853.16KB 209 downloads
3 Thanks
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