Value-added Services for Your Future
Started by Simon, Dec 04 2005 09:17 PM
Value-added Services for Your Future
An address to the American Society for Quality, Detroit Section, November 7, 2005.
By Allan J. Sayle, President Allan Sayle Associates
Where must quality go?
During my St. Louis keynote address, at the Quality Audit Division Conference, in March of this year, I spoke of the bifurcation in quality. As I said, then, two distinct branches are appearing in 'quality's' activities: process management and management of processes.
My undiminished contention is that 'Quality' has a vital role and a promising future. But it must change its level of service, its training requirements and background education and qualifications. The service must deepen. It is far too shallow, almost vacuous in many companies. To do so entails becoming more directly involved in the management of the organization.
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Value-added Services for Your Future
An address to the American Society for Quality, Detroit Section, November 7, 2005.
By Allan J. Sayle, President Allan Sayle Associates
Where must quality go?
During my St. Louis keynote address, at the Quality Audit Division Conference, in March of this year, I spoke of the bifurcation in quality. As I said, then, two distinct branches are appearing in 'quality's' activities: process management and management of processes.
My undiminished contention is that 'Quality' has a vital role and a promising future. But it must change its level of service, its training requirements and background education and qualifications. The service must deepen. It is far too shallow, almost vacuous in many companies. To do so entails becoming more directly involved in the management of the organization.
Read Full Article:
Value-added Services for Your Future
Sesame Officially Added as Major Allergen by FDA
US and Canada Labeling on Added Sugars
What Food Safety Services Do You Wish Existed to Improve Plant Operations?
Supplier Approval Criteria for Low-Risk Services
Management of suppliers of services
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A fantastic read Allan is such a great writer and proponent of value-added qualities.....and if I may add - "value-added safe qualities"
Personally, I am going to adopt this approach in my future consultation for ISO 22000 FSMS Program where there is a need to better understand "process management" and what better way if not by using appropriate verification/PRP programs (taking the cue from Allan - to have the Process Management System X-Rayed)...........and then, understanding "Management of Process" by appropriate validation program for the next level of improvement and update.
So much can be in common
process management and management of processes.
Personally, I am going to adopt this approach in my future consultation for ISO 22000 FSMS Program where there is a need to better understand "process management" and what better way if not by using appropriate verification/PRP programs (taking the cue from Allan - to have the Process Management System X-Rayed)...........and then, understanding "Management of Process" by appropriate validation program for the next level of improvement and update.
So much can be in common
So much can be in common
Glad you go something out of it Charles. There is so much to learn from benchmarking with outside industries and disciplines.
Simon
Sesame Officially Added as Major Allergen by FDA
US and Canada Labeling on Added Sugars
What Food Safety Services Do You Wish Existed to Improve Plant Operations?
Supplier Approval Criteria for Low-Risk Services
Management of suppliers of services
IFS 4.4.5 - determining the impact of services on finished products
FSSC 22000 Clause 2.5.1 - Management of Services and Purchased Materials
Cold Storage added to our current HACCP Plan
Integrating ISO 9001-2015 and ISO 22000-2018 in Facilities Management & Catering Services off sites in canteens, Corporate, Hospitals and schools
Do we need to request insurance for suppliers of services?