BRC 3.5.3: Management of Suppliers of Services

Does anyone have a good example of a well written program for this section? We have many service suppliers but do not have formal contracts with most so I'm wondering how to construct this section...

Does anyone have a good example of a well written program for this section? We have many service suppliers but do not have formal contracts with most so I'm wondering how to construct this section...

I can tell you what I did, now whether it is 'well written' or not I don't know.

We have a Contractors code of practice, within which we state the requirements for Food safety and Hygiene we require for contractors coming into the factory. Now during the audit last year we fell down wrt the pest controller, in that we didn't have specified the service we required from him specifically, so we had to do a special code of practice for him because he has very specific duties.

I have attached a generic version of the code of practice, and this can be customised for the specific requirements of each contractor.

Hope this gives you a starting point.

Hi
The clause doesn't require that you have contracts, I believe the actual phrase is a formal agreement.
Create a database (well a list really) of the service contractors and against each note what agreement or document is in place.

For engineering contratcors there will most likely be maintenance contracts.
Most pest contractors have different levels of service that are detailed
External labs will have a list of the testing that they can conduct, after all you don't know what you might be asking them today next week, but at least yuo know they can do it.

For other where these don't exists draw up a simple list of what they are expected to do, how often.
What areas does the office cleaning company cover.

Make sure you distinguish between service providers and 'material' suppliers.
I have seen too many cases where there are huge lists of what raw material suppliers will cover. This is covered by specs and supplier approval.

Keep it simple, you are looking to prove that you know what is agreed between you and the service provider.
Where something already exists, use it, don't re-invent the wheel and write another 'agreement'.

regards

trubertq, I don't see an attachment. I would be interested in reading this.

trubertq, I don't see an attachment. I would be interested in reading this.

Yes! Please attach the example program. That would be very helpful as a starting point. Thank you very much for the input everyone.

Yes! Please attach the example program. That would be very helpful as a starting point. Thank you very much for the input everyone.

DOH!!

How many times have I done this.....

The advice to keep it simple is excellent.

I have seen companies try to cover this by self assessment questionnaires, which does not work. The types of service supplier are too diverse for a standard questionnaire to be relevant and there is no value in creating several individual formats.

Here is a matrix of service suppliers that I prepared for a company (I have removed the suppliers' names to respect their confidentiality and replaced them with numbers)

In the general Supplier Approval procedure (not attached), there is an additional paragraph explaining the use of matrix and linking to the document.

In most cases, companies have been using their service suppliers quite happily before it became a BRC requirement to make it more formal. This is why the phrase 'historic relationship' is used at various points as a basis for approval.

DOH!!

How many times have I done this.....

I do the same thing!! Thank you for attaching.

Hey there! i have come up with this general sheet for formal agreements and we give one to each of our suppliers detailing what we expect from them, as it read on the clause 3.5.2.2 "service expectation"

Im not completely sure this is sufficient,

if not please advice on how to make it better or suffient to cover the clause.


Thanks

Frankie.

Frankie - can you attach the agreement ?

Hey there! i have come up with this general sheet for formal agreements and we give one to each of our suppliers detailing what we expect from them, as it read on the clause 3.5.2.2 "service expectation"

Im not completely sure this is sufficient,

if not please advice on how to make it better or suffient to cover the clause.


Thanks

Frankie.

Here you go. I thought i attached it

Here you go. I thought i attached it

What is the : HACCP/Global Food Safety Standard for ouruniforms and carpets.?


R

I need help to understand this clause 3.5.2.2 BRC. Do you have any document ?

3.5.2.2 Procedures shall be in place to ensure that approved changes to raw materials (including primary packaging) are communicated to goods receipt personnel and that only the correct version of the raw material is accepted. For example, when labels or printed packaging have been amended, only the correct version should be accepted and released into production.