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Crisis management in the food industry: prevention, mitigation, and investigation
Started by Simon, Dec 20 2024 08:49 PM
1 reply to this topic
#1
Posted 20 December 2024 - 08:49 PM
Crisis management in the food industry: prevention, mitigation, and investigation
Took Place:
Friday, January 10, 2025
Presenter:
Dr. David Rosenblatt, Head of Learning and Academic Services, Sher Consulting and Training, a Mérieux NutriSciences company
Webinar Overview:
No matter how well our management systems are established and implemented, occasional incidents are to be expected – and when they do, it is our responsibility to explore the roots of nonconformity, and uproot them to prevent reoccurrence. Too often, such incident investigations fail to identify true root causes and we end up with superficial remedies such as “retrain” and “refresh procedures”. Getting to the bottom of adverse incidents requires a deep understanding of risk management, human factors and problem solving methods.
In this webinar we will be exposed to a proven method for identifying root causes and important insights crucial to an effective outcome.
Get FREE bitesize education with IFSQN webinar recordings.
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#2
Posted 11 January 2025 - 03:23 PM
Chat logs from today's webinar:
Earle Stewart : Morning from Jamaica
James Van Ells : Hello from Augusta, GA USA
Kashif Aslam Aslam : Hi everyone
Allen Isrvc Pascua Pascua : Hi everyone
Gail Hagemann : Hello from South Africa
Lan : Hi everyone
AbdulRahman Abbas : Salam from Dubai
Jenni : Hello from Texas
Rhoda Hogue : hello from Bartow, FL
Kim Stevenson : Good morning from Michigan, USA
Rowell Fragata : Hello From Unilogix. Inc Philippines
David Read : Hello from Montreal
Luisa G. Gonzalez : Hello everyone from Florida
Kashif Aslam Aslam : From Pakistan
Shivaraj Bommanahally Bommanahally : Hello from Toronto, Canada
Nicola : Afternoon from the UK
Vivette Gooden Gooden : Good morning
Sneha Navaneetha Raghavan : Hi
Elaine Li : Good morning from Toronto
Joumana Bteich : Good morning/afternoon from Toronto, Canada
Janexza : Hi from Philippines
Robin : Hello from Dubaï, UAE
Kameel Wakim Wakim : Good Morning From New Hampshire , US
Patrycja : Hello from England
John Markan : Hello from Toledo, OH USA
Misbah Atif : Hello from UAE
Brooke Rehberg : Good morning from Oklahoma, USA
Catriona Muir : Hello from Saskatoon Canada
Brajkumar Bhadauria Bhadauria : Hello everybody from India
Roy Martin : Hello from Canada
Jonathan Cochrane : Hello from South Africa
Maria Leyva : Good morning from California USA
Dr. Mohamad Rais bin Hasan Hasan : Hi
Christina Gioiosa : Good morning from Chicago USA
Edylberto Cabral : Hello from the Dominican Republic.
Sarra Karrar : Hello from Qatar
Heather Maxwell : Hi from Ireland
Sneha Navaneetha Raghavan : Hi from United Kigdom
Kathie : Hi all from Montreal Canada
Jenny Stice : Hi from Kentucky
Gavin gavin : Morning from Toronto Canada!
Mark Hindley : Good afternoon from Cheshire, UK.
Angela Suarez Fajardo Suarez Fajardo : Hello everyone, Angela from Guayaquil- Ecuadoe
JEAN : Hi From Miami!!
CLAUDIO RIQUELME JORQUERA : HI, FROM CHILE.
Joseph Banda Banda : Joseph Banda from Lusaka Zambia
Linda koenig : Good morning, Hill country Texas
Nathan Rousseau Rousseau : Good Morning from Nebraska, USA
Carmen Sava Sava : Good morning from Canada
sampe G Kamath : Hello everybody
Julio Rodriguez : Hello. Julio from Houston, Texas
Susana Rojas Rojas-Castillo : Good morning from Chihuahua, Mexico
Kelli Mascaro : hello from New Orleans, LA, USA
Rebecca Panacek : Good Morning from Sanford Fl.
Patrick : Patrick, North Carolina
Cristina Buffa : Hi formArgentina!
Sydney Rose : Hello from St. Louis MIssouri!
Maria Pereira : Olá, Maria de Portugal
Rodrigo Soto : Hello, Rodrigo Soto Comasa Nicaragua
Diego Aguila : Hello
Andreas Kennedy : Good day from Texas
Gwenda : Afternoon
Peck Yap Yap : Good morning from Toronto, Canada
Tiffanie Ly : Good Morning from Minnesota
Kimberlyn Coleman-Mills Coleman-Mills : From NS, Canada
Gurpreet Kaur : Morning Everyone, from ON, Canada
Bárbara : Hello, from Portugal
MITCH MENDOZA : Hello from Arizona
Michael Govro : Good morning from Washington state
David : Good Morning from Denver, Colorado
Neide : Olá, de Portugal
Kim : Hello from Illinois
Carmen Avendano Avendano : From Caracas Venezuela Hi
Sheila Rigerman : Hello from Rochester, NY, USA
Stephen Apong'o : Hi from Kenya
Hary Kurniawan Kurniawan : Hello from Indonesia
Gwenda : Hi from Wales - it COLD
Shaneek Kelly : Jamaica
B G Ravikumar Sastry : Good Day, India
Lorie : Good morning from Beacon, NY
Abena Buameh Buameh : HOT IN GHANA
Taka Roane : minneapolis
Timothy Odoh Odoh : Hi Everyone...from Ontario Canada
PatrÃcia : Hello everyone, Portugal
Justine Van Durme : belgium
Amberley Fitzalan-Cram : Hello from Norwich UK
Phila Jiyane : Hello Eswatini
Bryan Martin : North Carolina
Angharad Pugh : Afternoon from North Wales
Clifford Ramlogan Ramlogan : Hello from Trinidad
Michael Riley : Hello from West Harrison, Indiana!
Lauren Hartzell Hartzell : New Jersey
Brittany : Morning! Colorado
el ouaskibi issam ISSAM : Issam from Morocco
gary Pasko : Here in windy fiery Southern California.
Lorna Lowe Lowe : Hello from Jamaica
Susana Sequeira : Hello from Costa Rica
Chris Olson : Chris Olson Washington Sate
Shylaja Mahalingappa : Hi All,
Jennifer Dobbs : Hello from California
Katie Barthel : Katie Barthel Oregon, USA
alyssa j j : Good morning from sunny New Mexico
James Miller : Hello from Nova Scotia, Canada
Vinodh B Vinodh : Hi Everyone from Chennai, India
Mustafa Mert Koç : Hello from Brazil
PREM KUMAR SAGAR : Good Evening, I am Prem Kumar Sagar from India
Shannon van der Velden : Greetings from Ontario, Canada
Gratiela : Hello from Washington DC, US
Umer Munir munir : Hello every one
Akinjide : Greetings
Erica Wright Wright : Hello from Jamaica
Bryqn Reynolds : Hello from Akron, OH 10°F/-12°C
Jacek Markiewicz Markiewicz : Hello and greetings from Poland :)
CHARLES Ooko : Hi everyone. Joining from Nairobi Kenya
Michael Tisdall : Good Morning from New Jersey USA
Habid Donado : Good morning
Louise Roberts : UK
Mulenga Malata MALATA : Hello everyone
Jairo Sarmiento : Good morning everyone from San Francisco California
Courtney : hello everyone!
Michelle Benham : Hello, Everyone! Coming From Indiana
Morgan : Good morning. Morgan from South Carolina
EMMANUEL ITA : Hello Everyone. Joining from Embu Kenya
CLAUDIO RIQUELME JORQUERA : A huge greeting to all! Comunidad Iberoamericana de Inocuidad Alimemtaria y Calidad
Vilma Cubillo Cumba : Hello, from Guayaquil, Ecuador
Zachary Born : Hello everyone, from the snow covered Midwest
Giuseppe De Lucia : Hello I am giuseppe from Italy
Diana Samson Samson : hello everyone
Mahreen Jabeen Jabeen : hello everyone, Mehreen from Pakistan
Kato Richard Tibigambwa : Happy to be here.
Kenza AMEZIANE HASSANI Ameziane Hassani : Hello everyone, Kenza Ameziane Hassani from Argentina
Katia katia : Salam from Algeria leaving in the US
Isobel MacEwan : Sorry I am late, hello everyone from Scotland
Dawn : Hello from Newfoundland Canada
Francine Whyte-Middleton : Good morning, from Jamaica
Robin : Hello from Duffield, Virginia
Kato Richard Tibigambwa : Will the materials be available afterwards?
Mahmoud Al-Husseini : Hi from Alexandria,Egypt
Linda koenig : So with a trend in food fraud, the increase I incidents was 1041% increase between 2020 to 2023 and is this lower now after COVID?
Tausi Abdul Mkalimoto Mkalimoto : Hello everyone, greetings from Tanzania.
Robin : Thank you Kato for asking that question. Has anyone answered if Will the materials be available afterwards?
CLAUDIO RIQUELME JORQUERA : Will the presentation be available later on any platform?
Bedelia Nowak Nowak : Sorry to be late. Hello from New York!!
Janelle Nicholas : How many complaints would you consider when a recall is necessary?
Vinodh B Vinodh : Whether terrorist attack to the food manufacturing facility is considered as real time emergency? Please share your comments?
chaturya raj Raj : Hello I'm from India
Vinodh B Vinodh : What is basic difference between product withdrawal and product recall?
Simon Timperley : The slides and recording will be circulated after the webinar
Mahmoud Al-Husseini : ðŸ™
Vinodh B Vinodh : Whether we need to include the local legal requirements in the recall and crisis management procedures? Please share your comments?
Gwenda : ðŸ‘
David Read : ðŸ‘
Ana : ðŸ‘
Rinshina : ðŸ‘
Vinodh B Vinodh : How we fix the testing frequency for our recall and crisis management procedures and systems? Please share your suggestions?
Ezgi : ðŸ‘
Grant Cropper : EricðŸ‘
Vinodh B Vinodh : Whether we need to include representatives from top management in the crisis management team?
Lorie : Will it be necessary to have an SOP per crisis scenario?
Jairo Sarmiento : 🥳
Rodrigo Soto : Good
Lorie : It seems to be the team mostly external/consultant. Is require to be like that er regualtion or can be management inside the organization?
Vinodh B Vinodh : Whether we can include the local police authority (or) local politician in the crisis management team? Please share your suggestions?
Vinodh B Vinodh : yes
Vinodh B Vinodh : Whether we need to include local politician in the crisis management team?
Brenda Brenda : late but hello from DC
Noel Godwin Suan : â¤ï¸
Mahmoud Al-Husseini : should we make a crisis trial or moke crisis to assure that each one in the response team is capable for his position?
Vinodh B Vinodh : Whether we can include the local police authority (or) local politician in the crisis management team? Please share your suggestions?
Gwenda : Remember not everyone is calm in some situations - have the right people on the team
Beverly : Great advice!
Rodrigo Soto : Excellent
Akinjide : Excellent
Vinodh B Vinodh : What is the vital role of employees training on crisis management and response? Please through some light on this context?
B G Ravikumar Sastry : Can we connect the incidents such as fire out breaks, natural calamities- flood and earth quakes, and their impact on food safety under crisis management
Nathan Rousseau Rousseau : Also have a warden to keep team members out of areas that are being contained or products.
Brady : indubitably
Susan Cornejo : I think as humanwe tend to minimize the situation but that complicate more the situation
kristin : wowza
Kato Richard Tibigambwa : Will the webinar materials be available?
Nathan Rousseau Rousseau : Phone calls records, are a great way to trace back to exact time points when all parties are contacted
Vinodh B Vinodh : Whether we can include contractors, vendors and service providers in the crisis management team? Please share your comments?
Walter Nkala : Hello from South Africa
Gwenda : this is important not to cause great concern to the supply chain
PREM KUMAR SAGAR : i.e. platform test
Nathan Rousseau Rousseau : Designated scribe is essential
Beverly : Thank you, great information! Have a good day!
Jenny Stice : this was great!
Dmytro Mykhailovskyi : thank you
Timothy Odoh Odoh : Very great and detailed presentation
Habid Donado : Thank you!
Patrycja : Thank you
Jairo Sarmiento : was greeat thank you
Justin Sabastian Strange : This was perfect as I am about to undertake a global mock recall.
Giuseppe De Lucia : thank you
Elaine Li : Thank you
Janelle Nicholas : I enjoyed this webinar great information. Thank you.
David Read : thanks, great info
Rhoda Hogue : Thank you
Carmen Avendano Avendano : 👠thanks
Maria Leyva : Thank You
GIULIA GRANDE Grande : can we have slides to you tube incident exploration webinar done in the past?
Bedelia Nowak Nowak : Thank you -- great presentation - learned a few pointers
Mat Rundle : Excellent presentation - very informative. Thanks.
Shivaraj Bommanahally Bommanahally : Tank you, great presentation !!
Carmen Sava Sava : Thank you, great presentation
PREM KUMAR SAGAR : thank you for your greatful session
Ghazal Bazyar : must we do risk assessment for every crisis scenario?
Brajkumar Bhadauria Bhadauria : A great presentation, wish you a great New Year 2025!
CLAUDIO RIQUELME JORQUERA : Thank! Comunidad Iberoamericana de Inocuidad Alimentaria y Calidad
Brooke Rehberg : This was a great presentation! I did not expect it to include things I hadn't heard of yet, but you surprised me!
Jenny Stice : As far as documentation after a crisis drill, do you have a perferred way to verify understanding?
Andreas Kennedy : Excellent information
Robin : Great presentation... Amazing
Timothy Odoh Odoh : At what stage of the crisis management should the public be notified? Are there digital technologies for managing food safety incidents?
Daisy Kaur : very good presentation
Cristina Buffa : Thank you great as always Dr Rosenblatt
Shruti Kadam : Very good and informative presentation.
Gwenda : 🙠thank you
Sydonnie Gyles Gyles : This is a very interesting presentation
Joumana Bteich : Thank you, great presentation. Very informative!
Kajal Kajal : For Traceability, how much % of product traced will be considered good, if not 100% for internal mock exercises?
Angela Suarez Fajardo Suarez Fajardo : Thanks , Great presentation!
CLAUDIO RIQUELME JORQUERA : Yes, you would have to work with one of the certifiers (FSSC - IFS - BRCGS - ISO) which you would leave for your food industry, as more comprehensive.
Mulenga Malata MALATA : Great presentation, very educative
Kelli Mascaro : Thoroughly enjoyed Dr. Rosenblatt's presentation, great delivery and obviously a wealth of knowledge. Learned a great deal today!
Gurpreet Kaur : Once crisis is managed - Do you recommend to go through the pre-set preventive measures set at first place and add another preventative steps or learnings or to change it entirely to avoid it the second time?
Robin : Is there a generic SOP for crisis management that you can share
Gail Hagemann : Good presentation and Q&A. Thank you
Robin : Can you share a generic crisis management SOP that we can use as a template to customize
Linda koenig : Watch for AI also?
Stephen Apong'o : Thank you
CHARLES Ooko : thank you. a good presentation.
Dr. Mohamad Rais bin Hasan Hasan : Thank you
John Markan : Thank you!
Gurpreet Kaur : Thankyou for great presentation
Sydonnie Gyles Gyles : Excellent
Sydonnie Gyles Gyles : Thank you!
Gavin gavin : Thank you! have a great day!
Kate Cheney : Thanks very much!
B G Ravikumar Sastry : Happy New Year
Vinodh B Vinodh : Great presentation and very useful as well. Thank you!!!
Kim : Thank you. Great presentation.
Yaowen Huang Huang : good presentation!
Tausi Abdul Mkalimoto Mkalimoto : Thank you, very fruitful
Nathan Rousseau Rousseau : Thank you!
Maria Pereira : Very important information thant
Get FREE bitesize education with IFSQN webinar recordings.
Download this handy excel for desktop access to over 180 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html
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