What should be included in a recall incident report?
Started by k.boardman, Apr 17 2013 10:22 PM
What shoud be included in a recall incident report? Does anyone have an example they could share with me?
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Big subject here and scary for everyone. This includes lost business, huge dollar loss, reputation, media. .... now before we get all ,out of control . Classify the recall Level I, II, III , follow the trail and document everything even stuff that went into a dumpster or hog farm.
#1 you must notify the local government agency , ie State, Providence,Federal they will give you direction , most of all stay away from any media, except for maybe the CEO. #2 You have take immediate steps to protect the consumer if you have a serious problem (illness injury or death) #3 You have to notify your GSFI - auditing body.
There are lots of detailed instructions from AIB, Silliker,SGS,NSF, and well as other counrty governing agriculture authorities, with written plans to follow.
Its best to follow them, keeps attorneys at bay. It will help you in the long run, and as scary as this is ,... out of Jail .
Have a Plan , prepartion is the Key. You have to have a plan for any auditing firm anyway.
#1 you must notify the local government agency , ie State, Providence,Federal they will give you direction , most of all stay away from any media, except for maybe the CEO. #2 You have take immediate steps to protect the consumer if you have a serious problem (illness injury or death) #3 You have to notify your GSFI - auditing body.
There are lots of detailed instructions from AIB, Silliker,SGS,NSF, and well as other counrty governing agriculture authorities, with written plans to follow.
Its best to follow them, keeps attorneys at bay. It will help you in the long run, and as scary as this is ,... out of Jail .
Have a Plan , prepartion is the Key. You have to have a plan for any auditing firm anyway.
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No mock recall conducted with reworked product
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