Quality/Regulatory? Company Organization Chart?

Greetings:

Would anyone happen to have an example flow chart for organizational structure?

Personally, I would really appreciate some advice on how companies screen new opportunities / projects. Currently our flow is as follows:

Customer Request > Sales a Financial Analysts > R&D (formulate/design) > Financial Analysts > Sales > Customer

Is this how a normal customer request should flow? I thought quality and/or regulatory should be somewhere at the top in order to analyze risk analysis / ask technical requirements? Would this be a technical project coordinator?

HELP!

I appreciate any feedback you may have to offer! Thanks in advance!

- PB

You definately could use project management and treat each new product as a project, but I'm guessing you want a standard procedure for introducing new products/SKUs?

Are you looking for Product Development and Introduction SOPs? (When so and so requests a new item, this dude tells that due these things, then this other dude reviews them)

Or change management / Project authority sign offs? (Before we run this, maintenance and QA managers have to approve)

An org chart is who reports to who, and a flow chart is steps in a process

In your example, I'd stick Production and then QA between R& D & Finaincial Analysts, for ex

Customer -> Sales -> R&D, then R&d communicates specs to QA and process to Production (at the same time) --> QA & Production notify R&D of potential issues --> R&D corrects issues & has a trial run on the floor pre-production --> If trial run suceeds, Financial Analysts --> Sales  --> Customer

and i will put procurement after R&D, Because procurement is depertement who prepare the material for mass production or trial production

Customer > Sales > R&D > QA, Production and procurement > R&D > Financial analysis > customer

Rgds

AS Nur

You're right, procurement (purchasing)  is incredibly important.  Also Maintenance, but I guess that falls under production.  You want to make sure your equipment can handle the load but also your operators/technicians are on board