Introducing myself: Sergio Carrola
I am a Quality Manager with 15 years of experience in Tobacco industry both on Manufacturing and on Quality areas. I have worked extensively in supporting PMI affiliates in improving processes and product quality that allows me to travel around the world.
Currently, I lead the Quality Assurance department at Philip Morris International – Tabaqueira (Portugal), a company who is producing finished goods for PMI. In this role I lead, plan and control the quality-related activities in the factory to ensure that the quality of materials, finished goods, and processes comply with internal and external expectations, standards and policies, leading overall to a continuous quality improvement environment. In previous experience I have been driving activities such as Manufacturing Support (technical and quality related aspects), Product Related Special Situations (Crisis Management), Industrialization and Deployment of Tracking and Tracing Systems, Material Quality Assurance (Qualifications, improvements and processes), and I have in deep experience in Cigarette manufacturing (Technical and Maintenance aspects).
Colleagues know me as a leader that can improve the overall performance of an organization by developing people and by making them redirecting their mindset into the direction of more efficient, effective and simple business processes. In addition, I always show a “can do” attitude, while being always positive and assertive, to both exceed the what and the how expectations.
I do not have the pretention to know everything, instead I demonstrate humility in knowing my limitations and work hard every day to improve my weak areas so that I delivery the highest quality work it is expected. This implies that I set high standards for myself and others.
Specialties: Make/Pack specialist in terms of maintenance, quality assurance, best practices and QA and Secondary training.
Project Management.
PFMEA - Process Failure Mode and Effect Analysis.
Crisis management, Crisis simulation training.
Car repairs, maintenance and issues diagnosis.
ISO9000
Audits
Welcome :spoton:
Thanks for your introduction Sergio and welcome to the IFSQN.
:welcome:
Regards,
Simon