Handling Damaged Food Products in a Distribution Center
Started by Victory76, Jan 31 2022 10:51 PM
I work in a grocery distribution warehouse. I store food products only. When damaged or nonconforming product is received or discovered in inventory, how is that handled? What SOP's and forms do I need? If the product is reworked, how do I document that and what is threshold for declaring it safe to be returned to stock? Any examples would be greatly appreciated.
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Are you reworking it or are you sending it back to the manufacturer.
You should have an area for quarantine/holds to put it in until the final disposition is determined (discard, return, rework, etc.).
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New to IFS and Handling Complaints Without Training
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