System for verifying the effectiveness of the communication plan
Started by AidaKathy, Jul 12 2022 08:17 AM
Hi, how to verify the effectiveness of the communication plan? Thanks for your help
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Hi Aida Kathy,
It depends on what kind of communication plan you want the verify.
Crisis communication - mock recall
External communication - customer satisfactory survey
There are lots of ways to verify the effectiveness of different communication plans.
Internal communication: Management - responsiveness & involvement in FSMS control, employees - written tests on their awareness in GMP, food safety, etc.
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