System for verifying the effectiveness of the communication plan

Hi, how to verify the effectiveness of the communication plan? Thanks for your help

Hi Aida Kathy,

It depends on what kind of communication plan you want the verify.
Crisis communication - mock recall
External communication - customer satisfactory survey

There are lots of ways to verify the effectiveness of different communication plans.

Internal communication: Management - responsiveness & involvement in FSMS control, employees - written tests on their awareness in GMP, food safety, etc.