Quality Managers
'I thought that corrective action was implemented…'
'I can't believe the operator missed the…'
'If only the Department Heads would take ownership for…'
'Why can't Senior Management show commitment to…'
Sound familiar?
OK so it's difficult being the quality champion, you're responsible for promoting quality and for driving improvement throughout the business and quite often you have to do it from a middle management position.
So for one day only you can be the CEO / Managing Director of your organisation.
What would you change? The change will be permanent.
Regards,
Simon
Well, let' s start changing from Quality Manager
The present guy is too much professional.
I need a "yes man", totally devoted to me and my private business
Stop joking now. If I were the CEO I would change one habit: decisions at all levels shall be based on data analysis and money driven
Stop wasting time and money discussing and simply act on a scientific base.
This approach would be effective for my company, I know it may prove uneffective for other companies.
How are decisions made at the moment?Stop joking now. If I were the CEO I would change one habit: decisions at all levels shall be based on data analysis and money driven
Stop wasting time and money discussing and simply act on a scientific base.
This approach would be effective for my company, I know it may prove uneffective for other companies.
I'm hanging myself up with a huge mortgage for new house
Suffice it to say that they are not based on data analysis
Well, let's start changing from Quality Manager
the present guy is too much professional.
I'll take up your point Franco because it's hit on what I was thinking. Although it would be nice to be the MD / CEO for a day for most of us it's not possible so the question is how can we become more effective from where we are?
In my opinion I believe you have to work it from the ‘inside - out' or as Stephen Covey put it continually work to increase your ‘sphere of influence' i.e. the things you are responsible for and have control over - e.g. YOU!
For example, how tidy is your desk? Do you turn up for work on time? Do you turn up for meetings on time? Do you action your actions? Do you answer emails and voice mail messages promptly? Do you listen? Do you care? Are you polite? Can you communicate? Are you creative? Are you charismatic? Are you passionate? Can you sell? Have you spent a couple of days in each department (working)? Do you know what you are talking about? Do you know every employee by name? Do they know you? Do you provide positive feedback? Or do you simply communicate bad news such as customer complaints and audit nonconformities?
I believe working to increase your sphere of influence is the only way to move your team so that it galvanizes the entire organisation. You have enough tools in your tool bag so the next time you get to go on a training course instead of poka-yoke or six sigma why not go on a self-development course on something you need to improve.
The change starts with you…
Regards,
Simon
Hi mate, sorry I missed your post because I had to fire one of my stupid coworkers :P and lately speak at a meeting about all those non-sense quality issuesThe change starts with you…
Joking, I agree the change starts from us. Stop blaming our bosses
I know and all the effort I went to making those damn circles.Hi mate, sorry I missed your post because I had to fire one of my stupid coworkers :P and lately speak at a meeting about all those non-sense quality issues
Regards,
Simon