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Response time in case of nonconformity

Started by , Jun 06 2011 01:41 PM
1 Reply
I have already found several times the request that we must be able to response within 4 hours identifying all nonconforming products and possible customers affected.



Where this requirement comes from?

Regards

Heinz Peyer

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Hello Heinz,

I think it was an interpretation of the EG regulation 178/2002.
I will check it out for you.

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