Crisis Management Scenario Report, not a mock recall
Anyone willing to post an actual sample of their Crisis Management Scenario Report?
Thank you!!
Crisis Management Plan Verification.docx 14.44KB 626 downloads
Hi Reed,
Here is a template that I use. Any questions, let me know!
Anyone willing to post an actual sample of their Crisis Management Scenario Report?
Thank you!!
I noticed someone provided a sample for you.
If this is for SQF, remember that everyone should know their roles prior to starting the crisis exercise. Make sure that each role and its responsibility is documented.
My team completed the crisis management exercise, but got dinged for a minor because we didn't discuss or disclose the roles and responsibilities for the exercise.
Hope this helps.
Good info. Figured I would add our template to the repertoire. It's not perfect, but it has passed muster for three SQF audits so far... and was once used for a real crisis.
I have redacted our corporate info, so the form is ready for you to adopt, if you so desire.
Good info. Figured I would add our template to the repertoire. It's not perfect, but it has passed muster for three SQF audits so far... and was once used for a real crisis.
I have redacted our corporate info, so the form is ready for you to adopt, if you so desire.
Hi will,
No attachment ?
This is interesting to read how other facilities do their crisis management exercise.
For us - the crisis management team is at corporate and doesn't include anyone from the actual sites. They do conduct an annual 'assessment' of the plan. This typically included a scenario relevant to the company as a whole (ie, the president is kidnapped). No one at the site was able to speak to the exercise, other then showing the auditor the report. As a result, the sites started doing their own crisis exercise that was specific to the site itself. I would prepare a scenario for the team to talk through. We would discuss how it could/would impact each department - what do we have in place to manage it - and any gaps the department / site needs to consider. Example scenario's included equipment failure with a 2-3 week lead time for parts, increase in product demand, Covid, impact to transportation and impact to IT systems. The Director of Ops and Executive President would sit in and observe the meeting.
When it comes time for SQF - we show the presentation with the scenario and the meeting notes. This has been sufficient for the past 4 years.
This is interesting to read how other facilities do their crisis management exercise....
...When it comes time for SQF - we show the presentation with the scenario and the meeting notes. This has been sufficient for the past 4 years.
You guys do so much more than I had ever even thought of! wow. How big is the company if I may ask?
Oops. Forgot the attachment. Here it is, late!
Attached Files
You guys do so much more than I had ever even thought of! wow. How big is the company if I may ask?
We have 2 manufacturing sites and a little over 1000 employee's total. We had an interesting structure (there were some recent changes due to promotions) where I was the only FS person within the organization and the sites management teams were responsible for their audits and programs.
The templates other members have attached here look great. I'd like to add a suggestion that's worked for me in the past at other plants, and that's to keep a running timeline on a second sheet of paper. For me, this has been a handwritten notepad with me listing the time events occurred, ex: 09:30 - Crisis began, crisis team notified/ 09:45 - Plant manager enacted shutdown of plant and all equipment/ 10:00 - Person began contacting all vendors/shippers to divert shipments, so on and so forth. Keeping a running log of all activities performed as a result of a crisis, real or mock, has impressed auditors for me in the past.
If you're feeling froggy, you can cleanly type the running timeline after the event is closed, but I always staple my handwritten notes to the crisis log as well to prove to the auditor I was keeping the timeline as events unfolded and wasn't merely writing something pretty after the fact.