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Mock Crisis Report Template


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jperri

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Posted 03 October 2019 - 11:57 AM

Hello!

 

I was hoping to get some help in creating a template for our Mock Crisis Report. When searching this topic on the forum I got bits and pieces and was hoping to get a solid answer as to what information is required on an SQF Mock Crisis Report. 

 

So far I have the following areas on the template:

- Date of mock crisis

- Description of the Crisis

- The procedure/results in handling the crisis (ex. hold method)

- Status of contaminated product

- Any corrective actions/improvements we can make

- Who we would contact in the event of the crisis

- Crisis team members that participated and their signatures

 

I greatly appreciate any feedback, advice or an example of the template you use.

 

PS. For training the crisis team, I was told that I can provide them with documents covering our procedures and each team members roll and have them read the documents and sign off on the training register?

 

Thank you in advance!!

 

Jenna



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Posted 03 October 2019 - 01:03 PM

PS. For training the crisis team, I was told that I can provide them with documents covering our procedures and each team members roll and have them read the documents and sign off on the training register?

 

---------

 

We are doing a mock crisis exercise at my client's location - it is not a matter of looking at a piece of paper, signing off and saying bam, I am trained.

 

Crisis team members must actively participate in the exercise.  It's fun running thru the building pretending that part of it burned down the night before.


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Glenn Oster
 
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jperri

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Posted 03 October 2019 - 01:08 PM

PS. For training the crisis team, I was told that I can provide them with documents covering our procedures and each team members roll and have them read the documents and sign off on the training register?

 

---------

 

We are doing a mock crisis exercise at my client's location - it is not a matter of looking at a piece of paper, signing off and saying bam, I am trained.

 

Crisis team members must actively participate in the exercise.  It's fun running thru the building pretending that part of it burned down the night before.

 

Yes I am aware. In the first part of my post in the Mock Crisis Template I have a section that says "Crisis team members that participated and their signatures" so I will have everyone in our crisis team participating.

 

I was wondering how to physically show they got trained. Is signing "a piece of paper" sufficient.. I was told that having them sign on the training register along with the Mock Crisis is enough?



Fred73

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Posted 04 October 2019 - 08:18 PM

Beside the requirements for your crisis mock test form, I found auditors look basically how your plan worked out, so be sure to state in your mock crisis test form/report (1) how the communication chain was tested and worked out? (2) the steps you or the crisis team completed to evaluate any potential food safety concerns in the product (if you simulate that any product was affected).



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Hoosiersmoker

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Posted 09 October 2019 - 01:40 PM

Our Crisis Management test includes statement of the crisis then documents all steps in the process for each responsible team member: The timeline for each item to occur (contact employees, contact insurance etc.), contacting damage response companies, continuing operational considerations, product distribution interruptions, product disposition and replacement (wip, raw, finished), review of all contacts and damage evaluation. It's usually a 2 hour meeting with a 1 1/2 - 2 page report and an annual audit evaluation checklist (part of the Crisis Management Plan) performed. Just how we do it.



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sqfnewbie

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Posted 24 September 2020 - 02:53 PM

my experience from previous Audits, when this topic came up, Auditor wanted to see damaged product, and of course how the damaged product was handled.

One year we just did a power outage, and thus no damaged product, which then wasn't good enough as per Auditor. 



Hoosiersmoker

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Posted 24 September 2020 - 03:32 PM

Damage to product is only one of many issues to address. It sounds bogus to me (not being an auditor!), If your scenario states there is no damage to product as a result of the crisis, it doesn't mean it isn't a viable crisis, unless a power outage could damage your product. Our last Crisis Management Test involved a power grid failure that would last over 3 or 4 days. This wouldn't damage our product but would pose numerous security, manufacturing and supply issues. Critical operations would need to be supported by portable generators. It caused us to realize we had no backup power sources other than a local source we have used before for a few hours but everyone in the town would be after that generator! So we immediately started looking into gas powered, instant on, stand-by generators for those operations. That is absolutely why we go through the exercises, to identify any deficiencies and prepare for them.



Charles.C

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Posted 25 September 2020 - 04:07 AM

Yes I am aware. In the first part of my post in the Mock Crisis Template I have a section that says "Crisis team members that participated and their signatures" so I will have everyone in our crisis team participating.

 

I was wondering how to physically show they got trained. Is signing "a piece of paper" sufficient.. I was told that having them sign on the training register along with the Mock Crisis is enough?

Hi jperri,

 

Did you ever reach a conclusion ?


Kind Regards,

 

Charles.C


rhondak

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Posted 29 October 2020 - 05:08 PM

Hello Charles C,

 

I stumbled on this thread while looking for guidance on Crisis Reporting. I replaced jperri in her role as SQF practitioner :giggle:. I am happy to say that a conclusion was made and the Template looks great! Thank you all for your support :) 

 

Cheers,

 

rhondak



Charles.C

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Posted 30 October 2020 - 06:39 AM

Hello Charles C,

 

I stumbled on this thread while looking for guidance on Crisis Reporting. I replaced jperri in her role as SQF practitioner :giggle:. I am happy to say that a conclusion was made and the Template looks great! Thank you all for your support :) 

 

Cheers,

 

rhondak

Hi rhondak,

 

Thks for the reply and good to know you were successful.


Kind Regards,

 

Charles.C





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