Cell Phone and Glass Policy in Production Areas

Hi

We have a policy that supervisors and leads can have cell phone in production areas for communication. We had a customer last week that wants us to verify the screens on the phones as part of our glass  and bp policy. I am not sure how to document this. Do we put a check on the MSS that is checked off after looking at phones, do we make this a check as part of the GMP monthly audit? I am not sure how I can document this check.

Realistically, the plan should say something like, they are " not allowed to be out by any open product " at any time. You could get into legal issues asking to see peoples phones, not to mention, what if they get a new phone? Are you going to document it every day during random checks? Would you have to document the serial numbers on each said phone, because what if the screen cracked and they got a replacement of the exact same phone? Too many variables to consider, and not a good way to validate it consistently IMO. Others might have a better idea.

They should go on the pre-audit and on the glass inventory for routine checks.

We skipped using cell phones and instead use a 2-way radio (walkie, talkie) system, 

your policy should include them on monthly checks AND those phones should be outfitted with otter box type cases or at the very least the film that goes over the crystal so if it does break, all the pieces are kept together

A plant I was at used cheap android phones to access the ERP system and scan barcodes for inventory and usage management.  Every phone (including QC Tech iPads) had a protective case that was IP68 rated and completely covered the screen.   The other control was all were checked out per shift on a daily basis and cleaned and sanitized.  This process was incorporated just like knife reconciliation with all items being checked out and returned to the production manager with a documented sign out and ID# attached to the device.