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Policy on Cell Phone and Wireless Earphones


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shirlince

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Posted 02 November 2021 - 10:14 PM

Hi All, 

 

Can I please kindly get some advice from people? 

 

I have a production operator that brings his cell phone into the production room and uses wireless earphones to listen to music. 

 

It would be a straightforward process of asking him not to do so, but it becomes confrontational process and the manager knows and allowed this to happen.

 

What can I do?  :unsure:

 

Thank you

 



Charles.C

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Posted 03 November 2021 - 07:15 AM

Hi All, 

 

Can I please kindly get some advice from people? 

 

I have a production operator that brings his cell phone into the production room and uses wireless earphones to listen to music. 

 

It would be a straightforward process of asking him not to do so, but it becomes confrontational process and the manager knows and allowed this to happen.

 

What can I do?  :unsure:

 

Thank you

Hi shirl,

 

Your specific, designated, responsibility is ?


Kind Regards,

 

Charles.C


Setanta

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Posted 03 November 2021 - 12:03 PM

Charles has a point, are you the QA/Food Safety Manager?  Does this person report to you?

 

IS this a violation of your posted rules? Do you have the support of management to challenge this?

 

I would say that you could address it from a safety standpoint, If you are listening to music, you may be able to focus on the visual tasks in front of you, but you may not hear forklift or other traffic nearby.

 

From a Food safety standpoint, the wireless headphones cannot be cleaned and run the risk of falling into the product.  

 

IS this a violation of your posted rules? Do you have the support of management to challenge this?


-Setanta         

 

 

 


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kfromNE

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Posted 03 November 2021 - 01:16 PM

If I'm correct - this is QA/Food Safety Manager vs production manager. If so, try and talk to the next high-up. If it's the case of lack of management support - good luck. You'll find a few threads addressing this topic. Not a fun place to be.



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Scampi

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Posted 03 November 2021 - 02:11 PM

Agree with the others

without senior management backing, this is a battle you will inevitably lose

 

For the record, you're absolutely right, they shouldn't be on the production floor

 

At my current employer, if an employee is not following procedures that they have been trained (and signed off on), on first infractions, I ask why they are doing acde, on second infraction for the same issue, I do not proceed to the supervisor, I email HR the details, and HR disciplines the employee


Please stop referring to me as Sir/sirs


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MDaleDDF

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Posted 03 November 2021 - 03:10 PM

Absolute no go in my plant as well.   Not even just in production for food safety reasons.   We have fork lifts driving around, etc.   You need your senses sharp and aware to safely do your job here.   That definitely means no phones, earbuds.



sqflady

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Posted 03 November 2021 - 06:27 PM

The earbuds also pose a foreign material hazard should they fall into the product.  Have you tried educating the production manager on why the earbuds are not acceptable?  



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shirlince

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Posted 07 November 2021 - 11:01 PM

Hi shirl,

 

Your specific, designated, responsibility is ?

 

QA Manager 



shirlince

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Posted 07 November 2021 - 11:18 PM

Hi shirl,

 

Your specific, designated, responsibility is ?

 

QA Manager - Responsible for GMP/Food Safety Compliances as well. 

 

Charles has a point, are you the QA/Food Safety Manager?  Does this person report to you?

 

IS this a violation of your posted rules? Do you have the support of management to challenge this?

 

I would say that you could address it from a safety standpoint, If you are listening to music, you may be able to focus on the visual tasks in front of you, but you may not hear forklift or other traffic nearby.

 

From a Food safety standpoint, the wireless headphones cannot be cleaned and run the risk of falling into the product.  

 

IS this a violation of your posted rules? Do you have the support of management to challenge this?

 

They report to the Production/Operations Manager, also the manager who allows it to happen.

 

It is a violation of GMP rules - that's a definite. Manager on site is closing one eye on the matter. 

 

Agreed, thank you for the points Setanta, will bring it up with the management team if this continues. 

 

The earbuds also pose a foreign material hazard should they fall into the product.  Have you tried educating the production manager on why the earbuds are not acceptable?  

 

 

Production/Operations Manager is aware of the risk. But I believe I could try and "educate" the manager further.  



TaraMcKinzie

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Posted 08 November 2021 - 09:31 PM

As someone who had to order a rework for 50k bottles of a product due to a packaging operator wearing (and losing one) earbuds I can totally relate.  I decided to go for the root of the problem, no cell phones on the floor = no earbuds to listen to music.  We had an onsite lab so I did a little hands on training with upper management and swabbed/plated their cell phones.  Once they realized how dirty their phones were they were quick to get behind a zero tolerance policy regarding cell phones on the production floor.  We did have to put in an emergency contact plan and buy two way radios for each production room but it was worth it in the long run.






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