7 Card Stud Customer Loyalty

Although the love of money may be the root of all evil, the love of customers may be the root of all profits! Many business owners have gambled a great deal of these profits at the poker table of CRM (Customer Relationship Management) and have come up empty or been bluffed out of the game.

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Simon,

Thanks for a good food (For Think Processes, The article) But should I always think Customer is Always right. We produce Aluminum Products and If customer demand the Value of GOLD and cost of Aluminum. Is it possible?

Thanks for a good food (For Think Processes, The article) But should I always think Customer is Always right. We produce Aluminum Products and If customer demand the Value of GOLD and cost of Aluminum. Is it possible?

The customer is no more 'always right' than the supplier and in my opinion it should be about partnership and compromise. Unless of course the customer demands the value of Aluminium and the cost of Gold and then I advise you take the money and run… :P

Simon