Internal audit of HR/IT, sales and marketing as per ISO 22000
Started by Ibiminijonah28, Apr 07 2019 12:55 AM
Hi everyone, my name is Jonah Ibimini and am new here.
We are about to start our internal audit and I was given HR/IT and sales and market departments to audit .please can any one help me out using criteria iso 9001:2015 and iso22000:2015
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We are about to start our internal audit and I was given HR/IT and sales and market departments to audit .please can any one help me out using criteria iso 9001:2015 and iso22000:2015
Sent from my A1 using Tapatalk
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Hi Jonah,
:welcome:
Welcome to the IFSQN forums.
For ISO 9001 you will need to review current operations, records and procedures in those areas and in particular the requirements of ISO 9001 sections:
5.1.2 Customer focus
7.1 Resources
7.1.1 General
7.1.2 People
The organization shall determine and provide the persons necessary for the effective implementation of its quality management system and for the operation and control of its processes.
7.1.3 Infrastructure
The organization shall determine, provide and maintain the infrastructure necessary for the operation of its processes and to achieve conformity of products and services.
NOTE Infrastructure can include:
d) information and communication technology.
7.2 Competence
7.3 Awareness
7.5 Documented information
8.2 Requirements for products and services
8.3 Design and development of products and services
8.5.5 Post-delivery activities
9.1.2 Customer satisfaction
5.1.2 Customer focus
7.1 Resources
7.1.1 General
7.1.2 People
The organization shall determine and provide the persons necessary for the effective implementation of its quality management system and for the operation and control of its processes.
7.1.3 Infrastructure
The organization shall determine, provide and maintain the infrastructure necessary for the operation of its processes and to achieve conformity of products and services.
NOTE Infrastructure can include:
d) information and communication technology.
7.2 Competence
7.3 Awareness
7.5 Documented information
8.2 Requirements for products and services
8.3 Design and development of products and services
8.5.5 Post-delivery activities
9.1.2 Customer satisfaction
Did you mean ISO 22000:2018 or 2005?
Kind regards,
Tony
1 Like
Dear Tony, I am interested in knowing which clause in ISO 22000:2018 that is applicable for "SALES". as in the standard, I couldn't reach it clearly.
Can you help me out , will appreciate it
Regards
Abdul Nasser
Dear Everyone, still trying to understand the sales activities in ISO 22000:2018 . what clauses are covering it and how??
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