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Elevating Performance: Achieving Continuous Improvement through Internal Auditing Practices

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Simon

    IFSQN...it's My Life

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Posted 19 April 2024 - 05:26 PM

Elevating Performance: Achieving Continuous Improvement through Internal Auditing Practices
 
Took Place:
Friday, May 03, 2024
 
Presenter:
Harmeet Dosanjh, Director, Training (Food and Agriculture Division), SCS Global Services, Inc
 
Webinar Overview:
Explore the fundamental role of internal auditing in driving ongoing organizational enhancement. The webinar will cover best practices, real-world examples, challenges, and future trends, emphasizing internal auditing as a powerful catalyst for sustained performance improvement.
 
 

Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 180 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html


Simon

    IFSQN...it's My Life

  • IFSQN Admin
  • 12,849 posts
  • 1365 thanks
895
Excellent

  • United Kingdom
    United Kingdom
  • Gender:Male
  • Location:Manchester
  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 03 May 2024 - 05:48 PM

Chat logs from today's webinar:

 

Jeff : my last name is combs also
Katharina : Hello from Austria
Amayrani Orozco : Good morning
Elaine Wu : Hi, from Missouri USA
Liza Holubtsova : Good morning from Chicago, Illinois
Franklin Guevara : hello from Los angeles
Sagar Lachmansing : Hello from Ontario, Canada
Theresa Goyette : Hello from Iowa USA
Kameel Wakim : Good morning From New Hampshire USA
LaChelle Combs : Hello from Arkansas!
Deborah Lyons-Garcia Lyons-Garcia : Good Morning. Pomona, California USA
Mohinder Salooja Salooja : Respected Everyone, Greetings and Good Wishes from India, M.K. Salooja
Lugwisha Msumba : Hello, from Tanzania
Coleen Marcia Henry Henry : Good day from Kingston, Jamaica
Azra : Hi from Bosnia
Harmeet Dosanjh : Very Effective – a main driver of your business objectives and ensuring compliance Effective – Its working as intended and we find issues but could use improvements Somewhat Effective – challenges in getting internal audits done or we keep repeating the same audits Not Effective – its an after thought and we only do them because we have to
Rick Reyes Reyes : Good morning from Weiser Idaho USA
Gabriel Arias : Hello from New Jersey
Riva Cernardo : Hi from Ontario Canada
Jeff : hello LaCelle
Ndumiso Dlamini Dlamini : Hi from Eswatini
Gavin M : Morning from Toronto!
Tiffanie : Hello from Minneapolis, Minnesota
Jeff : from ohio
Mhd Hussam Alshikha AL Shikha : Hello ... MHD Hussam AL Shikha from Iraq
Alvin De Castro : Hi everyone
Frederick Ditmeyer : Good morning from Quebec-Canada
ISRAEL ALLEN V PASCUA : Hi everyone
Mayank K Joshi : Hi Mayank from India
James Van Ells : Hi from Augusta Georgia
Terri Turczany Turczany : Hello from Summer Garden, Ohio
Gerd : Good afternoon
Barbara Bielecki : Hi from Australia
Draga : Hi from Serbia
Feyza Nalbant : Hello from Turkey
ARUL KUMARAN J : Hi ,it's Arul, good afternoon to everyone
Scot Roberts : Morning from Idaho USA
Islam Hassan : Thanks for the invitation. great to be here (Islam)
Djamal Mahdaoui : Hi from Algeria
Mohan Maidargi Maidargi : Hi Mohan Maidargi from Bangalore
Camilo Trejos : Hello From Tampa FL
Weaam : hello from lebanon
Islam Hassan : From Winnipeg
Alvin De Castro : Hi from Philippines
Josel Romay : Howdy from Fort Worth, Texas
Deborah : Brian from North Carolina
Matthew Kimberly : Matt from Birmingham, Alabama
Carl Dhan Joshua F. Arrieta : Hello from Philippines
Alyssa j : Good morning from sunny New Mexico, USA
Dorcus : Hello from Kenya
Sheila Rigerman : Hello from Rochester, NY
Atul Kumar Gupta : Hello, Good Evening, Dr. Atul Kumar Gupta from 🇮🇳
Jessica Enevold : Tuning in from south eastern USA
Jodiann Douse : Good day.
D. Youssef Abdelshahid : Hello Semon and everybody  From Egypt
Gail Koss : Gail from Wisconsin - Good morning
Rosel B. Piñalosa : hello from philippines
Dora penate : Dora
Janet DELIGERO : Good evening from Indonesia
Jacob Okpongete : Jacob from Nigeria
Pasquale Fantacone Fantacone : Hi all, from Italy
Brenda Stahl : Hi From DC
Gabriela Marquez : Hi From USA
Jerome Roopchand Roopchand : My issue is i'm able to identify issues... but not driving change due to lack of importance
christina Gioiosa : Our program definitely needs to be improved. It wasn't previously given much attention
Liza Holubtsova : @Jerome, I agree!
Blanca Flores FLORES : Hello !!! from USA
tina reyes Reyes : @jerome i also agree
Sonia Portillo Portillo : Hi Everybody, from Michigan.
Bonita RUSSELL : We always audit the person(s) doing the activities, not the manager of the department to ensure training was effective and SOP is being followed.  MGT is audited for their supervisory activities and technical knowledge.
Gabriel Arias : most times ,lack of leadership and knowledge of the management team is creating gaps
Jerome Roopchand Roopchand : Some employees needs to be shamed in order for the others watching to change...my opinion
Bonita RUSSELL : Quality and Internal audit part of daily duties and monthly management meetings.
Sonia Portillo Portillo : Thank you, this is a great information.
Bonita RUSSELL : NEVER SHAME employee...
Liza Holubtsova : Compliment on what employee does well in public, recommend improvements in private
Melisa K K : ðŸ‘
Deborah Lyons-Garcia Lyons-Garcia : Shaming is detrimental to learning.
Andrea Elam : Yes, shaming is so demotivating, and completely counterproductive
tina reyes Reyes : i was trained by my manager to always remember that we arte not out ot find issues or problems they will slap you in the face when you least expect it.
Risper Kiaye : Hi , Risper from kenya
Kaycion Mowatt Mowatt : Which department is most appropriate to audit the quality department?
Liza Holubtsova : Question to everyone in the chat: How long does your monthly audit date?
Kaycion Mowatt Mowatt : Should GMP Inspections be broken down in smaller sections also?
Liza Holubtsova : *take
Terri Turczany Turczany : bingo!
Bonita RUSSELL : Ours is well prepared, all information on the agenda prior to the meeting so we all know what information to bring.  Also, we have added many supervisors as well as Managers for monthly meetings.  We keep HR and financial issues to Senior Management.  Our audits take about 3 hrs and always includes lunch.  It also takes me about an hr to review the agenda, collect any information I might need, and send new issues to Sr. Management to add to agenda.
Liza Holubtsova : Thank you Bonita! This is great to hear
Matthew Kimberly : This is a good presentation but I'm feeling overwhelmed
Tiffanie : If training is not the answer all the time to the root cause analysis, what other options are useful and acceptable for a more effective system?
Lugwisha Msumba : Which technique to use when developin audit checklist?
Bonita RUSSELL : So, auditing, completing complaints, reject root cause anaysis, other tracked items are NOT completed until they are logged into the trend/log.  This makes information up do date at all times.
TIARA DALIDA : hello
TIARA DALIDA : good evening here in the Philippines
Mohinder Salooja Salooja : Congratulations for a very Good Presetation. Thanks
Bonita RUSSELL : We do not use checklists, the auditor writes up what they saw/reviewed/what interviewers said... etc.  How you write this up is up to you, we allow the auditor to write directly on the Uncontrolled SOP/program they are auditing, this is then kept as documentation.  If it's it too neat was it even done.  When I worked in a preclinical laboratory, the Pathologist told us, if there is no blood on the necropsy forms, did you actually do it!
Jennifer : What do you recommend for internal auditor training? Internal from a current auditor or an external 3rd party training?
Walter Nkala : Join from Johannesburg, South Africa
Pasquale Fantacone Fantacone : To Kaycion: Trained and experienced staff; internal vs external
Bonita RUSSELL : An example of working on an audit that will take a long time to finish.  We do sometimes have audit findings that require new equipment, new training, validations... That can take more than the current year.  how do we document that well?
Kevin : Thank You!!
tina reyes Reyes : thank-you very much. good information
Lourdes Schrievers Schrievers : Thank you!!
David Worthington : Thank you. A useful presentation!
DIGNA ALMONTE : thank you
Rick Reyes Reyes : The problem is getting the team together for the audits, it is always viewed a QA issue so other department heads do not feel the need to participate.
Frederick Ditmeyer : thank you very much. it was very informative
Scot Roberts : Thank You Very helpful
Gabriela Marquez : Thank you
Gladis : Thanks
Feyza Nalbant : Thank you!!
Brenda Stahl : Thank you!
Riva Cernardo : Thank you!
Dora penate : Thank you
Riva Cernardo : Thank you.
Ndumiso Dlamini Dlamini : Thank you.
Nasir Ali : Many thanks
Sally Higgins Higgins : I have found that if everybody is in the mindset of food safety culture sharing outcomes of audits make others aware where they may also not be compliant
Deborah Lyons-Garcia Lyons-Garcia : Thank you.
D. Youssef Abdelshahid : Can I get some documents before performing the audit, some procedures  quality manual..? For preparing purpose
Jane Omojokun : Thank you so much for the interesting presentation
Matthew Kimberly : I guess I just need a lot of help
Anna Laszczuk : Thank you!
Amanda Truett : We have prior SQF Practitioners who no longer work in QA conduct audits on Qualityon our
Rick Reyes Reyes : Thank you so much for the training.
Megan : The Internal audit team has trouble getting NC closed in a timely manner. Any suggestions?
Rosel B. Piñalosa : thanks...this is really essential for me being the lead auditor
Supun : Should we classify non conformaties as minor,major and critical?
Tiffanie : Thank you
Rosel B. Piñalosa : yes lack of management support
Christine Angeline Cabasan : Thank you!
Mary Suarez : Thank you!
Mohinder Salooja Salooja : Thanks and Congratulations
Kameel Wakim : thank you
Lugwisha Msumba : Which technique to use when developin audit checklist?  Bonita RUSSELL  So, auditing, completing complaints, reject root cause anaysis, other tracked items are NOT completed until they are logged into the trend/log. This makes information up do date at all times.  Tiffanie  If training is not the answer all the time to the root cause analysis, what other options are useful and acceptable for a more effective system?  Matthew Kimberly  This is a good presentation but I'm feeling overwhelmed  Liza Holubtsova  Thank you Bonita! This is great to hear  Bonita RUSSELL  Ours is well prepared, all information on the agenda prior to the meeting so we all know what information to bring. Also, we have added many supervisors as well as Managers for monthly meetings. We keep HR and financial issues to Senior Management. Our audits take about 3 hrs and always includes lunch. It also takes me about an hr to review the agenda, collect any information I might need, and send new issues to Sr. Management

Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 180 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html




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