One time and its a minor

In our GMP program we state that Blue hair and beard nets are only to be worn in the high risk room, and the high risk break room.  We also state that they cannot be worn out side.  During our 3 day audit we found one team member (a temp) outside on break and he had on a blue hair net.  At that time me and the auditor notice the blue hair net I talked to the person and went over our program and he took it off and said he would get a new blue hair net before he goes back in the high risk room.  The auditor gave us a minor for this.  This was the only time we saw anyone outside with a blue hair net or beard net on.  Should we have gotten a minor for this?  We train all the time (training must be constant) but we are dealing with humans and humans will make mistakes.  I just can't see why we received a minor for this.   Does anyone have any feedback?  Should we fight this or it is what it is? 

Say what you do and do what you say, all day, everyday and everyone.

It is what it is.  Its very tough.  He/she won't be the only one who forgets.

Use it to improve, but in the meantime have a great weekend. :thumbup:

Regards,

Simon

Say what you do and do what you say, all day, everyday and everyone.

 

It is what it is.  Its very tough.  He/she won't be the only one who forgets.

 

Use it to improve, but in the meantime have a great weekend. :thumbup:

 

Regards,

Simon

I agree with Simon. 

To try to lessen the chance of this occurring again, it may be a good idea to place signs near all exits in the high-risk area, reminding employees that blue hairnets are only allowed to be worn in certain areas. It won't keep the problem from happening again, but it may be a good visual reminder to help enforce your GMP training.

I fully agree with what Simon said. 

Say what you do and do what you say, all day, everyday and everyone.

My question is should that one time be a MInor?  Is this something I should fight to get removed?  We have signs, it is part of our GMP's and we train on it.   One time does not show a pattern.   We have about 350 employees at this plant and we found one of them with a blue hair net on out side over the 3 day audit.  Thanks again.  

In our GMP program we state that Blue hair and beard nets are only to be worn in the high risk room, and the high risk break room.  We also state that they cannot be worn out side.  During our 3 day audit we found one team member (a temp) outside on break and he had on a blue hair net.  At that time me and the auditor notice the blue hair net I talked to the person and went over our program and he took it off and said he would get a new blue hair net before he goes back in the high risk room.  The auditor gave us a minor for this.  This was the only time we saw anyone outside with a blue hair net or beard net on.  Should we have gotten a minor for this?  We train all the time (training must be constant) but we are dealing with humans and humans will make mistakes.  I just can't see why we received a minor for this.   Does anyone have any feedback?  Should we fight this or it is what it is?

 

 

Hello,

Auditors during audits are looking into the policy and procedures if it conform to the standard you were audited against with. Then they would do inspection, walk through, interviews and documents to see if you have process deviation. They auditor did only observed violation against what you were written in your policy and procedure. Yes you should have NC for that, given that it is a high risk area. You were lucky it is not a major NC. You cant argue with the auditor that it only happen once because you can't prove to him/her that it is true. 

You need to have a food safety training awareness to your food handlers and staff to avoid occurrence of the same.

regards,

redfox

Thank you all.  I can't dis-agree with anything you all said.  Training must be constant.  Thanks again.

In our GMP program we state that Blue hair and beard nets are only to be worn in the high risk room, and the high risk break room.  We also state that they cannot be worn out side.  During our 3 day audit we found one team member (a temp) outside on break and he had on a blue hair net.  At that time me and the auditor notice the blue hair net I talked to the person and went over our program and he took it off and said he would get a new blue hair net before he goes back in the high risk room.  The auditor gave us a minor for this.  This was the only time we saw anyone outside with a blue hair net or beard net on.  Should we have gotten a minor for this?  We train all the time (training must be constant) but we are dealing with humans and humans will make mistakes.  I just can't see why we received a minor for this.   Does anyone have any feedback?  Should we fight this or it is what it is? 

A couple of questions; do the hair nets need to be removed outside?  Why do you have this policy?  What additional risk does it bring?  I ask this because some retailers actually prefer you to keep them on all day as the constant removal and replacement can dislodge more hair increasing hair complaints.  You might think "but what if the hair net becomes contaminated?"

But I would counter this with "but do you wash your face every time you enter the production area?  Nope."

Secondly on "is it a minor?"  Yes it is.  It's your policy and someone wasn't following it.  At the time of audit you performed a correction (i.e. got him to take it off) but not a prevention.  I.e. you've not addressed the root cause of why the guy had the hair net on outside in the first place.  Another point could be, if there were other staff outside (without hair nets) why didn't they challenge him?

But ultimately I really would challenge the rule itself.  Why have a rule when you don't need one? 

 

This is also a great training point. Nobody wants to be that person who caused a nonconformance during an audit.

Talking to the employee is an example of giving re-training that particular person.

Reviewing the minor nonconformance in a general training meeting is another example of re-training.

These would be the corrective action you can mention.

The preventative action would be putting it your refresher training program.

This is also a great training point. Nobody wants to be that person who caused a nonconformance during an audit.

Good idea!

In our GMP program we state that Blue hair and beard nets are only to be worn in the high risk room, and the high risk break room.  We also state that they cannot be worn out side.  During our 3 day audit we found one team member (a temp) outside on break and he had on a blue hair net.  At that time me and the auditor notice the blue hair net I talked to the person and went over our program and he took it off and said he would get a new blue hair net before he goes back in the high risk room.  The auditor gave us a minor for this.  This was the only time we saw anyone outside with a blue hair net or beard net on.  Should we have gotten a minor for this?  We train all the time (training must be constant) but we are dealing with humans and humans will make mistakes.  I just can't see why we received a minor for this.   Does anyone have any feedback?  Should we fight this or it is what it is? 

I personally would only consider appealing if it affected the grade awarded.

Contrary to a previous post I wouldn't classify it as a major but as it was someone from a 'high risk' area I don't think the auditor has been unreasonable in raising it as a minor NC: