I'm worried about the level of consistency with the auditors in my certification body. One year I will get an auditor who I would describe as Laissez-faire, the next year I get one who raises such nit picky details it feels like they have gone into extreme detail and raised issues, which if I follow the letter of the standard I can't disagree with, but which don't add any value to the business.
The huge discrepancy between the audits is what disturbs me should I just accept that different auditors will always be of different abilities? I don't mind auditors having different bees in their bonnets so focusing on different areas of the business, its the lazy audit one year followed by the microscopic audit the following year which is bugging me. Is that all certification bodies? Do you think I have a route to complain to the certification body? I'd be interested to hear your thoughts and experiences.