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Response time in case of nonconformity

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Heinz Peyer

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Posted 06 June 2011 - 01:41 PM

I have already found several times the request that we must be able to response within 4 hours identifying all nonconforming products and possible customers affected.



Where this requirement comes from?

Regards

Heinz Peyer



Madam A. D-tor

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Posted 06 June 2011 - 03:29 PM

Hello Heinz,

I think it was an interpretation of the EG regulation 178/2002.
I will check it out for you.


Kind Regards,

Madam A. D-tor



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