Hello Everyone - Looking for opinions on the topic description - We're a food packaging printer and during a recent Management Review, Corrective Action was discussed and the discussion surrounded quality problems and customer complaints regarding corrective actions for the quality problems. I contended that the corrective action discussion for meeting the Management Review requirement in SQF was for discussing food safety corrective actions - ie. Internal audit findings, traceability non-compliance, cleaning logs incomplete, employee GMP violations, customer complaints regarding food safety, etc. . My question is: Does the SQF requirement for corrective actions include quality problems not related to food safety? We are SQF Level 1 and the standard simply states 2.5.5.1 "Corrective action shall be undertaken to resolve non-compliance" I believe that corrective actions regarding quality issues should be discussed in another management review meeting regarding quality issues.
Please let me know your thoughts and as always - thank you