Hello,
I am looking for a documented procedure to identify the basic needs and expectations of clients.
Posted 04 June 2019 - 07:45 AM
Hello,
I am looking for a documented procedure to identify the basic needs and expectations of clients.
Posted 04 June 2019 - 04:02 PM
Start with:
1. New customer questionnaire or the like
2. Any meetings between business development and the client that need to happen
3. Any communication and documents that the client might need to sign (specifications, etc.)
You know your clients better than any of us, so the procedure will be based upon your own process for business development.
Thanked by 1 Member:
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Posted 04 June 2019 - 04:21 PM
Start with:
1. New customer questionnaire or the like
2. Any meetings between business development and the client that need to happen
3. Any communication and documents that the client might need to sign (specifications, etc.)
You know your clients better than any of us, so the procedure will be based upon your own process for business development.
Thank you for those valuable information
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